Operations Manager, Freight Brokerage
RXO | |
life insurance, paid time off, 401(k), retirement plan
| |
United States, North Carolina, Charlotte | |
11215 North Community House Road (Show on map) | |
Dec 02, 2025 | |
|
Accelerate your career at RXO As a Manager, Operations aligned to our Carrier Procurement team in Brokerage at RXO, you'll manage all procurement functions, including developing new carrier sources, conducting bids, and selecting carriers. You will also lead other procurement managers and collaborate with customers and account managers to create procurement solutions that meet service and cost expectations. On our team, you'll have the tools and support to build a career you'll not only be proud of, but one you'll love. What your day-to-day will look like: * Act as the liaison between carrier operations management and RXO associates, and partner with all functions of the business * Lead mode-specific teams of procurement managers, including setting performance targets and continuously providing feedback regarding actual performance in comparison to targets * Own all procurement-related activities for specific modes across multiple accounts * Help set strategy around mode buying and leveraging; develop key initiatives, best practices, and processes within the team * Support the growth of new customers and the expansion of existing customers * Collaborate with Customer and Account Management teams to create solutions that meet service and cost levels * Determine carrier rates and KPI's; analyze rates and make decisions on awards while remaining compliant with the overall sourcing strategy * Analyze all lanes and rates to ensure equity * Recommend cost-saving strategies that are beneficial to our customers as well as equitable to the carriers * Negotiate volume discounts with carriers where applicable * Prepare bids and quotes on single and project shipments for domestic/international business; analyze job costs to ensure bids and quotes provide desirable profit margins What you'll need to excel: At a minimum, you'll need: * 4 years of experience in the transportation / logistics industry It'd be great if you also have: * Bachelor's degree or equivalent related work or military experience * 5 years of experience in carrier procurement with an emphasis on carrier rate negotiations * In-depth knowledge of carrier operations, including, FTL and LTL In this role, you'll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We're a company where you can continually advance your career, no matter your background - the opportunities are endless and yours for the taking. If you're driven and looking for a place to grow, come join us. Does this sound like you? Check out what else RXO has to offer. Why Join Us: Our Benefits
Our Culture Our values are the key to our unique culture and our ability to deliver for everyone we serve. We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships. The Next Step | |
life insurance, paid time off, 401(k), retirement plan
Dec 02, 2025