Pharm Tech Operational Trainer

Amerita

The Pharmacy Tech Operational Trainer is responsible for educating new and existing pharmacy technicians and pharmacist team members on Amerita's processes, systems, and compliance requirements. This role provides intensive training to local and regional pharmacy sites, ensuring staff are proficient at performing functions in the pharmacy around sterile compounding and prescription documentation in the computer system. The Trainer will assist the Clinical Services team in maintaining compliance with the Amerita policies, ACHC, URAC, and USP 797 Standards. The Trainer supports operational consistency, drives adoption of best practices, and ensures pharmacy staff are equipped to provide timely and accurate patient care and pharmacy daily operations that support Amerita's patient care and business objectives.

Schedule:
Monday - Friday

* Competitive Pay

* Health, Dental, Vision & Life Insurance

* Company-Paid Short & Long-Term Disability
* Flexible Schedules & Paid Time Off
* Tuition Reimbursement
* Employee Discount Program & DailyPay
* 401k

* Pet Insurance

Delivers structured onboarding and continuing education programs for Technician and Pharmacy staff across pharmacy sites
• Provides hands-on, on-site, and remote training for new pharmacy launches, expansions, or remediation needs
• Develops and maintains training materials, SOPs, job aids, and e-learning modules
• Facilitates refresher courses to address compliance updates, workflow changes, Audit findings, or system enhancements
• Ensures all training aligns with Amerita policies, HIPAA, URAC/ACHC/USP 797 standards, and state board of pharmacy requirements
• Creates and administers assessments to validate staff for competency post-training
• Identifies gaps in compliance or performance and deliver targeted corrective training
• Collaborates with Compliance and Quality teams to integrate new regulations into training
• Serves as a subject matter expert (SME) on sterile compounding and data entry processes, pharmacy workflows, and state board inspection or surveyor findings
• Trains staff in accurate documentation, best practices for sterile compounding, and communication standards
• Conducts audits and monitoring of staff performance post-training to ensure adoption and retention
• Partners with site leaders and the Clinical Services team to develop strategies for improving branch operations, timeliness, and sterile compounding efficiency and accuracy
• Continuously update training programs to reflect operational best practices and system changes
• Tracks and reports on training participation, completion, and impact on performance metrics
• Incorporates adult learning methodologies and interactive training techniques to maximize retention
• Strategizes new methods to increase knowledge retention and employee engagement during training

• Supervisory Responsibility: No

• High School Diploma, Sterile Compounding background, or related field preferred; equivalent experience considered.
• 3-5 years of experience in healthcare with infusion pharmacy and sterile compounding experience required.
• 2-3 years of supervisory experience is strongly preferred.
• Prior training/education experience is strongly preferred.
• Pharmacy Technician Certification (CPhT) or relevant healthcare experience with IV Certification.
• Current PTCB registration or ability to obtain this registration.
• Prior training/education experience required to show the ability to provide training for staff.
• Strong knowledge of sterile compounding, technician functions in Home Infusion pharmacies, and understanding of compliance programs.
• Excellent verbal/written communication, facilitation, and interpersonal skills.
• Proficient in Microsoft Office Suite and pharmacy prescription and compounding software platforms preferred; IV sterile compounding experience required.
• Training & Facilitation
• Compliance & Regulatory Knowledge
• Operational Expertise in Patient Care and Prescription and Compounding Management
• Communication & Interpersonal Effectiveness
• Analytical & Problem-Solving Skills
• Adaptability in Fast-Changing Environments
• Ability to travel up to 60-70% to pharmacy sites nationwide.
• Driving Position: Yes

**To perform this role will require frequently sitting, standing, walking, bending, reaching, and typing on a keyboard with fingers. The physical requirements will be the ability to push/pull and lift/carry 11-20 lbs**