Technical Writer - Clifton, NJ

Valley National Bank
United States, New Jersey, Clifton
Dec 14, 2025
Responsibilities include, but are not limited to: * Create and/or update standards documentation, diagrams, standard operating procedures, and policies pertaining to various operations throughout the organization. * Work with documentation owners to collect and standardize relevant technical and operational knowledge. Create, maintain and communicate documentation templates. * Identify, document, escalate and resolve questions and issues that arise during the review process. * Ensure technical and procedural accuracy and traceability of all submitted documentation through validity testing. * Review site policies, operating procedures, work instructions and forms for format consistency. * Maintain and revise technical documentation and procedures as needed to reflect current processes and changes as needed. Keep track of controlled documents. * Provide colleagues with direction and training on document control policies and procedures.