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Operations Consultant - II

Ampcus, Inc
United States, New York, Manhattan
Nov 19, 2025
Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team. Job Title: Operations Consultant - II Location: Manhattan, NY. Job Description:
  • Senior Associate (Mortgage Loan Servicing).
Primary Responsibilities:
  • Working within established procedures and controls with a moderate degree of supervision.
  • The individual must be able to work in a high-volume department with time-sensitive transactions that require review, research, and communication on a timely basis.
  • Meet individual performance expectations and operate in a team environment to contribute to the company and team goals.
  • May be responsible for the accurate, efficient data entry, electronic updating, and processing of a multitude of basic and advanced transactions (check deposits, EFTs, journals, wires, etc.).

MUST HAVE:
  • Looking for someone to come in and start working with minimal training required.
  • Precision LM (PLM), Experience in the insurance industry/companies (mortgage investments).
  • More on the operational side after the loan is on the company's books.
  • Writing queries using SQL and familiarity with other technologies is a plus (crystal reports, technologies and report writing, QLIK).
  • Help with reporting for the team.
  • Ability to multitask/pivot quickly from task to task (35% routine, 65% handling non-routine requests).

Responsibilities:
  • Perform accounting for mortgage loan investments and service a portfolio of loans, including recording a variety of journal entries (i.e. acquisitions, dispositions, collections, disbursements, adjustments, etc).
  • Various ad-hoc loan tasks/inquiries (i.e. billing, escrow analysis, escrow payments, payment history, adjustable-rate settings, etc) will be addressed in this role for internal and external clients.
  • Role is part of an overall team responsible for maintaining a well-controlled environment and following procedures are key.
  • Role will support financial and investment reporting, including STAT and TAX reporting and will participate in projects as required.
  • Technical, problem-solving, high communication skills and ability to multi-task are key skills to maximize effectiveness in this position.

Servicing, Financial Reporting and Accounting:
  • Service a portfolio of loans. This includes tasks such as - communication with borrowers/servicers/colleagues, processing transactions, researching payments, preparing/reviewing escrow analysis, full payment statements, amortization schedules, and loan payment histories.
  • Execute assignments according to company/department's procedures, controls, and systems and incorporate decision-making in his/her work related to operational requests.
  • Prepare, gather, analyze, build, organize, and/or review reporting for various requests and/or inquiries.
  • Prepare reporting assignments and ensure that workpaper referencing support is clearly documented.
  • Assist with special projects/research work.

Technical Skills:
  • Learn existing reporting sources and develop/improve reporting.
  • Prepare test plans and assist with planning and testing new systems, new system releases and/or reporting enhancements, as needed.
  • Expect candidate to contribute feedback and work through improvement opportunities (i.e. using systems differently to improve efficiency, enhanced reports, etc), including researching, developing, and implementing procedures.
  • Provide ad-hoc reporting as needed.

Knowledge and Skills:
  • A bachelor's degree concentrated in accounting, business, and/or computer science is preferred, but will consider other degrees.
  • 3 years of experience in loan servicing of commercial mortgage Loans, construction loans a plus.
  • Knowledge of SS&C's Precision LM system.
  • High level of proficiency in Excel.
  • Knowledge of Qlik Sense, Business Objects, Crystal Report Writer, and Microsoft SQL Server technology to create SQL Queries a plus.
  • Individuals must maintain high organizational skills, effective communication skills, and be a team player.
  • Ideal candidate is a self-starter, can work independently, possess good listening skills, and are willing to learn.
  • Accountable for all work contributions and provides informal guidance to others (i.e. status of system issues, etc) to team members as necessary.
  • Problem-solving skills; expect candidate to solve problems by analyzing and providing possible solutions using education, experience, judgment, and precedents.
Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans, or individuals with disabilities.
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