New

Exchange Operator

Mercy
paid time off
United States, Missouri, Chesterfield
Nov 18, 2025
Find your calling at Mercy! This is a frontline position to the Mercy Physician Exchange and Referral Team. Answers incoming exchange calls for both Mercy Integrated and non-integrated providers originating from providers, patients, family members, facilities, and provider offices. This is a 24/7 Department serving the Mercy and non-Mercy medical community. This team provides after-hours emergency call relay and incoming referral calls for those seeking a new Mercy PCP or specialty provider. Documents patient information to dispatch to on-call provider for prompt medical care. Position Details: Qualifications: Experience: 1 year of customer service experience is required. Education: High school diploma or GED is required. Certifications: None. Other: Experience with computers and Microsoft Office is preferred. Why Mercy? From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.