Transportation - Parking Attendant

Parking and Bell Attendant | Horseshoe Bay Resort

Location: Horseshoe Bay, TX (Main Hotel Entrance)

Employment Type: Full-Time (On-Site)

Compensation: Hourly Base + Tips

Position Overview

Horseshoe Bay Resort is seeking high-energy, service-oriented individuals to join our Front Drive team as Parking and Bell Attendants. As the first point of contact for our guests, you will be responsible for creating a sophisticated and welcoming first impression. This role is ideal for proactive professionals who enjoy a fast-paced, active environment and are committed to delivering four-diamond service across our 7,000-acre Texas Hill Country resort.

Key Responsibilities

• Valet Services: Safely and efficiently park, clear, and retrieve guest vehicles while maintaining the highest standards of professional vehicle operation.
• Guest Assistance: Manage the transport of luggage, golf clubs, and other personal items to and from guest rooms with care and efficiency.
• Front Drive Management: Coordinate traffic flow at the main entrance to ensure a seamless arrival and departure process for all visitors.
• Resort Ambassador: Act as a primary resource for guest inquiries, providing accurate directions and information regarding resort amenities, local attractions, and daily schedules.
• Operational Support: Assist the front desk with the check-in process, handle room deliveries, and maintain the cleanliness and organization of the valet office, parking lots, and bell carts.
• Professional Standards: Maintain a composed and professional demeanor during high-volume periods while adhering to all resort safety protocols and grooming standards.

Candidate Qualifications

• Experience and Personality: An outgoing, team-oriented professional with excellent communication skills and a commitment to high-level hospitality.
• Physical Requirements: Ability to stand, walk, or run for the duration of a shift in varying outdoor weather conditions. Must be able to lift and move up to 50 lbs.
• Age Requirement: Must be at least 21 years of age for insurance and vehicle operation purposes.
• Licensing: Must possess a valid Driver's License with a satisfactory Motor Vehicle Record (MVR).
• Communication: Proficiency in speaking, reading, and writing English; excellent telephone etiquette is required.
• Uniform Standards: Ability to follow strict uniform guidelines, including the use of black slip-resistant footwear.

Benefits and Perks

Horseshoe Bay Resort provides a comprehensive benefits package designed to support the well-being and professional growth of our associates:

Lifestyle and Travel:

• Housing and Transit: Access to subsidized associate housing and shuttle services.
• Resort Privileges: Limited access to golf and resort amenities (subject to occupancy levels), as well as retail and dining discounts.
• Travel Discounts: Significant rate reductions at over 100 Crescent Hotels & Resorts properties nationwide.
• Career Growth: Opportunities for advancement through our specialized Manager in Training (MIT) program.

Health and Financial Security:

• Insurance: Comprehensive Medical, Dental, and Vision plans.
• Wealth Building: 401(k) retirement plan with an employer match.
• Protection: Short-term and long-term disability, critical illness, and accident insurance.
• Support: Access to the Associate Relief Fund for emergency assistance.

About Horseshoe Bay Resort

We are a premier destination in the Central Texas Hill Country dedicated to excellence in service and employee development. We invite you to bring your "hospitality heart" to our transportation team and help us maintain our reputation as a world-class luxury resort.

[Apply Today to Join the Transportation Team at Horseshoe Bay Resort]