AI Solutions and Product Lead

Description

Position Overview

The AI Product Lead is a strategic builder and integrator charged with turning AI opportunities into real-world solutions that improve care, reduce costs, and advance MaineHealth's mission. Reporting to the CSBTO and working in close partnership with the Chief Information & Digital Officer (CIDO) and the IT Innovation Initiatives team, the AI Product Lead assure alignment between clinical/operational needs and technical delivery.

This role ensures that AI initiatives are scoped, resourced, and adoption-ready, framing use cases, defining ROI, engaging clinical and functional experts, and stewarding pilots through scale. Importantly, the AI Product Lead works hand-in-hand with MaineHealth teams to identify opportunities that reflect system strategies and frontline priorities, while also bringing forward new ideas and emerging innovations that can be vetted for fit.

The AI Product Lead may serve as the initial "product owner" to accelerate innovation and de-risk early deployment, but long-term ownership will transition to the appropriate MaineHealth team. A critical success factor is planning for sustainability - identifying the right long-term organizational owner, ensuring a smooth handoff, and supporting them with the playbooks, governance, and infrastructure needed for adoption at scale. The AI Product Lead will play a central role in embedding AI responsibly and strategically across the health system, building capacity for MaineHealth to innovate safely and at pace

Key Responsibilities

Opportunity Identification and Scoping

* Engage clinical, operational, and functional leaders to identify high-value opportunities for AI adoption.

* Define use cases with clear success metrics, ROI, and adoption requirements.

* Maintain visibility into enterprise AI demand through intake and prioritization processes.

Productization and Pilot Management

* Translate identified opportunities into actionable project charters and product roadmaps.

* Partner with the IT Innovation Initiatives team to ensure initiatives are technically feasible, secure, and aligned with enterprise infrastructure.

* Coordinate pilots, ensuring clinical champions and functional experts are engaged.

Adoption and Scale

* Develop playbooks, training, and change management plans to drive adoption of AI solutions.

* Monitor outcomes and iterate solutions to maximize impact.

* Partner with Finance and Governance to track ROI, equity, safety, and compliance.

System Integration and Governance

* Serve as an active member of the AI Innovation Hub, ensuring initiatives align with Decision Rights & Accountability (DRA) principles.

* Provide transparency into the AI portfolio across the system, supporting prioritization and resource allocation.

* Act as a bridge between business strategy, clinical and operational priorities, and technical execution.

Ideal Candidate Profile

* Proven experience in healthcare product management, innovation, or digital health strategy - ideally with exposure to AI-enabled solutions.

* Skilled at translating clinical and operational needs into product roadmaps and measurable outcomes.

* Strong collaborator with ability to partner across IT, clinical and operational leadership, and functional domains.

* Demonstrated track record of managing pilots, driving adoption, and scaling solutions within complex organizations.

* Comfortable working in a matrixed environment, balancing enterprise priorities with innovation speed.

* Entrepreneurial, pragmatic, and passionate about using AI to transform care delivery responsibly.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

• Education: Advanced degree (MBA, MPH, MHA, MS in Health Informatics, or similar) preferred, but mindset and proven execution matter most
• Experience: Minimum of 5 years' experience in healthcare product management, innovation or digital health strategy - ideally with experience or exposure to AI-enabled solutions
• Additional Skills/Requirements Required: Skilled at translating clinical and operational needs into product roadmaps and measurable outcomes
• Additional Skills/Requirements Preferred: Demonstrated track record of managing pilots, driving adoption and scaling solutions within a complex organization

If you have questions about this role, please contact leanne.roberts@mainehealth.org