Cash Services Generalist/Senior/Assistant (2nd Shift)

The job description below is a multi-grade job posting. Candidates who have a lower level of experience, education, or qualifications may also be considered.

You will work full-time on site in Philadelphia, PA. reporting to the Cash Supervisor. You will follow a strict set of defined rules and regulations, to receive, payout, and process currency in a high-volume production environment under general supervision. This senior position requires employee to possess comprehensive knowledge of applicable controls and procedures. Cash handling, warehouse, or manufacturing experience is a requirement for this position.

Good communications skills are a must for this position as it will require communications to team, field engineers, and management daily. This position also requires the ability to coach experienced team members and to provide on the job training for less experience and new employees.

This position is for the 2nd shift:

Monday-Thursday, arrival at 5:45 PM for a 6:00 PM start, until approximately 5:00 AM, with the Thursday shift ending Friday morning. Flexibility is needed for potential overtime and end of shift settlement. Initial training for this position will also be conducted on 2nd shift.

What You Will Do:

• Ensure that all daily processing activities are accomplished in an accurate, efficient, and detailed manner.
• Ensure team documents are accurate by reviewing and correcting exceptions as needed.
• Maximize production of team by ensuring established workflows are followed.
• Maintain processing area organization before and during processing to ensure daily tasks are completed timely.
• Assist team members with work duties as needed.
• Provide guidance to team members with proper procedures and how to address processing challenges that occur as needed.
• Take on lead role within team in identifying and resolving processing and end of day settlement issues as they occur.
• Collaborate with management and field engineers to resolve technical issues as needed.
• Accept and verify deposits of currency and coin from armored carriers.
• Store currency and coin to vaults to await processing.
• Operate high-speed processing equipment.
• Perform internal transfers as needed.
• Fill currency orders for pay-out to designated carriers.
• Perform as a witness for currency destruction.
• Enter data into the automated settlement system for all transactions.
• Provide job training for new employees.
• Open and close vault doors.
• Verify contaminated currency for authenticity.
• Destroy contaminated and unfit currency.
• Perform other related duties as assigned.
• Perform physical inventory of holdings and prepare financial settlements daily.
• Perform end of shift area inspections to ensure all valuables are properly secured.
• Cross train for functions outside of assigned areas.
• Travel to assist other Federal Reserve districts as needed.
• Assist with ordering supplies needed for the operations.

What you Will Have:

Knowledge:

• Demonstrate coaching and training abilities.
• Demonstrate proficiency in mathematics.
• Have relevant cash handling experience.
• Comprehensive understanding of FRS valuable handling procedures.
• Effective communication and critical thinking skills.
• Ability to operate pallet jack and forklift equipment.

Education and Experience:

• High School diploma preferred and/or equivalent work experience.
• Minimum five years' work experience in similar capacity.

Other Requirements:

• Confined to a specific secure work area.
• Accountable for large amounts of currency and coin.
• There will be extensive periods of standing, lifting, and bending on hard floor surface and walking long distances.
• Wear uniform smock when in secured areas.
• Safety shoes are required for specific functions.
• Required to exceed a minimum production standard in assigned division of Cash.
• Must be able to work overtime.

Physical Requirements:

• Ability to lift 5-50 lbs. from ground level up to a height of four feet.
• Ability to work while standing for extended periods of time.
• Ability to load/unload containers for extended periods of time.
• The ability to push/pull containers weighing between five hundred to over 1,000 pounds.
• Ability to operate the forklift and pallet jacks.

The salary grade for this position is: Grade(s) (9, 7, 5). Final salary and offer will be determined by the applicant's background, experience, and skills, and internal equity and alignment with market data.

We offer a great benefits package that features:

• Medical (4 options), Prescription, Dental (3 options), and Vision Insurance with no waiting period
• 401k/Thrift Plan with generous employer match
• Employer-funded Pension Plan
• Paid Vacation/Sick Time & Holidays
• Monthly $200 Commuter Allowance
• Flexible Spending Accounts and Healthcare Spending Accounts
• Life Insurance and Long Term Disability Insurance
• Tuition Reimbursement (undergraduate and graduate)
• Parental Leave
• Free onsite 24/7 Fitness Center including training classes, Peloton bikes and locker room / shower facilities
• Onsite Cafeteria & Coffee Shop
• Additional Convenience Benefits, Discounts and More...

Additional Information:

• The Federal Reserve Bank of Philadelphia takes your information privacy seriously.Federal Reserve Bank of Philadelphia staff will only email you from the "@phil.frb.org" domain or through the Workday system "rb@myworkday.com". If you are initially contacted by phone, feel free to request that the caller provide you with their email address to validate their identity. If you have any questions about the validity of someone who contacts you regarding this position, please email the Talent Acquisition team at TalentAcquisition@phil.frb.org.
• We are an equal opportunity employer committed to hiring the best candidates and to providing equal employment opportunity to all persons without regard to race, color, religion, sex, pregnancy, national origin, age, genetic information, disability, military service, or any other basis protected by law.
• We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job responsibilities, and to receive other benefits and privileges of employment. If you need assistance or an accommodation due to a disability, please email us at TalentAcquisition@phil.frb.org.
• All Federal Reserve Bank of Philadelphia employees must comply with the Bank's ethics rules, which generally prohibit employees, their spouses/domestic partners, and minor children from owning securities, such as stock, of banks or savings associations or their affiliates, such as bank holding companies and savings and loan holding companies. If you or your spouse/domestic partner or minor child own such securities and would not be willing or able to divest them if you accepted an offer of Bank employment, you should raise this issue with the Recruiter for this posting, who can provide you contact information for our ethics officer if necessary. You should review the Bank's Employee Code of Conduct to ensure compliance with conflict of interest rules and personal investment restrictions.
• Background investigations and drug testing are required for all new hires as a condition of employment, after the job offer is made. Candidates for positions deemed as "safety sensitive" will also be screened for the presence of marijuana. Employment may not begin until the Bank accepts the results of the background investigation.
  Because this job is considered a safety sensitive position, following a conditional offer of employment, a drug screen for all controlled substances prohibited by federal law, including marijuana, will be required.
• Certain eligibility rules apply. You will provide work authorization to prove your eligibility to work in the United States.
• The above statements are intended to describe the general nature, level of work and the requirements of this position. They are not intended to be an exhaustive list of all responsibilities associated with this position or the personnel so classified. While this job description is intended to be an accurate reflection of this position, management reserves the right to revise this or any job description at its discretion at any time.
• You will be available to work on-site in a full-time capacity.
• Learn more about the Philly Fed and its culture. Learn more about working for the Philly Fed.

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The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.

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