Market Data Sr. Specialist

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Job Summary:

The Market Data Sr. Specialist is responsible for performing the day-to-day transactional activities associated with receipt, validation, and loading of all inbound and outbound utility EDI data files as well as supporting continuous improvement projects for the data management team. He / She is part of a team that is accountable for complete, and accurate processing of 1,000,000 transactions / month which drive the customer enrollments, billing, payment processing, and usage forecasting for 250,000 utility accounts and $6B in annual revenue.

The successful candidate will contribute to strategic growth initiatives such as new product and service offerings, new market entries, non-standard contracts, external market changes, and operational platform updates. He / she is responsible for performing the ongoing monitoring of fit for purpose quality controls designed to ensure the integrity of all data exchanges between internal and external partners. The controls framework will be updated based on consultation with other members of leadership, subject matter experts, personal knowledge base and industry best practices. The candidate should have a variety of competencies including strong analytical and technical skills, knowledge of the Microsoft Suite of applications and the ability to collaborate in a team environment.

Essential Duties/Responsibilities:

• Ensure transaction exceptions (i.e. missing, incomplete, invalid) are identified and resolved timely
• Drive escalation efforts as required with utilities and impacted internal / external partners
• Maintain functional knowledge of utility EDI guidelines and internal systems and data flows to assist with root cause analysis, issue resolution and proactive change management
• Adhere to Service Level Agreements (SLA's) for file processing and exception management activities
• Manage all inbound and outbound electronic data transactions that flow through the internal data management middleware platform
• Run and review reports to identify missing or incorrect utility data and work to resolve
• Prepare recommendations for process improvements and participate in testing/implementation with both internal and external stakeholders
• Collaborate with other internal teams, such as Sales, Customer Experience, Billing, and Finance, to resolve issues or discrepancies as needed

• Fully remote work segmentation

• Some overtime required as special projects arise

Minimum Requirements:

• Bachelor's degree

Preferred Qualifications:

• 2 - 3 years of energy industry experience preferred
• Demonstrates expertise in utilizing Microsoft PowerPoint, Visio, Word, Excel, and SQL preferred
• Knowledge of flat files and EDI standards is a plus
• Knowledge of managing FTP sites is a plus
• Understanding of IT Development Life Cycle a plus

Additional Knowledge, Skills and Abilities:

• An effective communicator with excellent written, verbal and presentation skills
• Flexibility and adaptability to work in a team environment
• Ability to effectively multi-task and work in a pressure paced environment
• Strong analytical and problem-solving skills

Physical Requirements:

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about.

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

Official description on file with Talent.