Resource Navigator

Conduct intake and needs assessments with youth participants to understand academic, social, and personal resource needs.

Connect students and families to internal and external resources, including academic supports, career development opportunities, mentorship, health and wellness resources, and community-based services.

Serve as a liaison between the Edward M. Kennedy Academy and the MGB Youth Programs team to ensure a smooth onboarding process for participating students.

Coordinate and track completion of required paperwork, forms, and documentation to facilitate timely enrollment and participation in Youth Program activities.

Serve as a consistent point of contact and advocate for youth and families as they navigate systems of support.

Collaborate with Youth Program staff, school partners, and community organizations to coordinate supports and track student progress.

Maintain accurate documentation of student engagement, resource referrals, and outcomes.

Develop and share resource guides, referral lists, and tools to expand access to opportunities.

Participate in team meetings, professional development, and program evaluation activities.

Promote an inclusive, supportive, and strengths-based environment for all students.

Performs other duties as assigned.

Bachelor's degree in education, social work, public health, or a related field required.

Equivalent work experience may be considered in place of formal education.

2-3 years of experience in youth development, education, community engagement, or resource navigation required.

Experience working with diverse populations and historically underrepresented communities strongly preferred.

Knowledge of Boston-area schools, community resources, and youth-serving organizations preferred.

Strong interpersonal and communication skills, with the ability to build trust with youth and families.

Ability to collaborate effectively with internal staff and external partners.

Organizational and problem-solving skills to track student needs and follow through on referrals.

Demonstrated commitment to serving and supporting the diverse communities of Boston.

Proficiency in Microsoft Office, database systems, and comfort with learning new technology tools.

Possible local travel to Mass General Brigham sites

While performing the duties of this job, the employee is frequently required to sit; talk; or hear; use hands to finger; handle; or feel; reach with hands and arms. The employee is occasionally required to stand; walk; and stoop; kneel; or crouch. The employee must frequently lift and/or move up to 5 pounds and occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision and depth perception.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Normal office working conditions. The noise level in the work environment is quiet to moderate.

Be available to work occasional evenings or weekends to attend school, community, or Youth Program events as needed.