Specialist, Field Sales Support

This role will provide technical product and application training, along with comprehensive support, to build customer confidence and loyalty in specifying, selling, and maintaining Magnetek Elevator products.

• Provide training and technical support to customers and contractors, on our elevator drives and controls products
• Offer timely and effective technical troubleshooting and problem resolution for product-related issues
• Collaborate with Magnetek Aftermarket Support to deliver training and resolve customer problems
• Drive market share growth by identifying opportunities for competitive conversions
• Travel as necessary to support customers, provide start-up assistance, and achieve sales objectives
• Provide reports as required
• Perform others related duties as assigned

• Technical competence in elevator mechanicals and/or controllers and their application in the Elevator market
• Technical competence on Magnetek products and their interface with elevator controllers
• Working knowledge and experience with MS Office
• Possess aptitude to become an expert on elevator drives and controls
• Good communication skills and customer-focused mentality
• Self-motivated and ability to manage time and priorities

• Being local to New York City area is preferred
• Minimum 4 years of experience in the Elevator market (preferred), demonstrating familiarity with controls and drives
• Ability to travel with an expectation of ~50% travel