HubSpot Systems Administrator - Sprinturf

Key Responsibilities

System Administration & Integration

Serve as the primary administrator for HubSpot CRM, ensuring accurate configuration, data integrity, and user management.

• Maintain integrations between HubSpot, NetSuite, Power BI, and other connected systems to ensure smooth data flow and real-time visibility.
• Configure and customize fields, records, reports, and dashboards to meet evolving business needs.
• Oversee implementation of new modules, process automations, and third-party integrations to support team efficiency.

Cross-Departmental Support

• Collaborate with Sales, Marketing, and Finance teams to gather requirements and design workflows, reports, and dashboards that align with their objectives.
• Translate operational challenges into system-based solutions, such as automating lead routing, pipeline visibility, or financial reporting workflows.
• Support data handoffs between departments, ensuring consistency between CRM, ERP, and analytics tools.
• Provide recommendations on process improvements and system enhancements to support scaling operations.

Reporting & Analytics

• Build and maintain custom reports and dashboards within HubSpot, NetSuite, and Power BI that reflect departmental KPIs and company-wide performance metrics.
• Automate recurring reporting processes and ensure leadership has access to accurate, timely data for decision-making.
• Monitor data quality and accuracy, identifying trends or inconsistencies to be addressed proactively.
• Support executive-level reporting on revenue, pipeline, and operational efficiency.

User Enablement & Support

• Onboard and train new users in HubSpot, NetSuite, and related systems, ensuring consistent understanding of workflows and best practices.
• Troubleshoot user issues, permissions, and configuration questions across platforms.
• Maintain documentation of system configurations, integrations, and standard operating procedures.
• Act as the internal liaison between technical systems and non-technical users, ensuring ease of adoption and effective system use across departments.

Qualifications

• 3-5 years of experience as a HubSpot Administrator, CRM Manager, or Business Systems Administrator.
• Hands-on experience managing or integrating HubSpot CRM.
• Strong understanding of data structures, field relationships, and automation within CRM and ERP systems.
• Proficiency in Power BI or similar business intelligence tools for dashboard and reporting development.
• Demonstrated ability to gather requirements, translate them into technical solutions, and deliver scalable system workflows.
• Familiarity with API-based integrations and data synchronization tools (HubSpot Operations Hub, Zapier, etc.).
• Excellent problem-solving, analytical, and communication skills with a focus on efficiency and accuracy.
• Bachelor's degree in Business Systems, Information Technology, Data Analytics, or a related field.
• HubSpot Reporting or Administration Certification preferred.