Stroke Nurse Coordinator

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

SUMMARY

Under the direction of the Comprehensive Stroke Center Program Manager and in collaboration with the Stroke Program Medical Director, the Stroke Coordinator assists with providing leadership, program management , operational direction, program vision, and strategic initiatives associated with the Stroke Center program. The Stroke Coordinator facilitates the multi-disciplinary care of stroke and TIA patients with the goal to provide positive experience and improved clinical outcomes. Responsibilities include overseeing the regulatory readiness of the advanced Stroke Center by the Joint Commission.

EEO/AA/Disability/Veteran

1. Leads an inter-disciplinary team to develop; best practices, standards-of-care, benchmarks and treatment guidelines/goals that are evidence-based and cost effective.

1.1 Assists with and facilitates multi-disciplinary administrative and monthly stroke advisory group meetings as required.

2. Maintains and prepares for compliance readiness in relation to Joint Commission certification standards.

2.1 Assists with preparing all necessary certification and re-certification documents and remains current with the stroke program regulatory guidelines, changes and updates as published by the Joint Commission and the American Stroke Association.

2.2 Prepares for all elements of Joint Commission site visit needs in relation to both campus reviews and data coordination. Works collaboratively with the YNHHS stroke program manager and data coordinators to ensure a seamless site visit.

2.3 Participates in interval intracycle calls and serves as a liaison to the Joint Commission account executive for all communication as warranted.

2.4 Serves as the LMH/WH point of contact for the YNHHS stroke program and for local and regional public health initiatives.

2.5 Represents, when needed, the stroke program for local and regional initiatives.

3. Assists with the overall stroke program quality improvement process.

3.1 Leads the development of performance objectives by revising and updating the Annual Performance Improvement Plan.

3.2 Assists with staff education regarding the stroke program's quality improvement process and participates in data review.

3.3 Coordinates stroke data analysis and participates performance improvement efforts around care delivery.

3.4 Collaborates with the multi-disciplinary team to develop a comprehensive plan to systematically document: indications, appropriateness, complications and success of stroke treatment.

3.5 Maintains a working knowledge of the summary data and uses this information to support ongoing performance work.

4. Collaborates and works with the stroke program staff to assess the educational needs of the patients , families and the larger community.

4.1 Assesses needs and collaborates with the physician leadership, nursing educators and members of the inter-disciplinary team to develop and provide ongoing stroke education.

4.2 Coordinates and provides education to community providers, emergency responders, and the greater community in collaboration with the outreach and integration coordinator and through the Stamp Out Stroke program.

4.3 Functions as a resource for providers and community agencies.

4.4 Functions as a clinical resource for residents, hospitalists, and nursing staff. Maximizes opportunities in the clinical setting for the education of staff, patients and their families.

5. Promotes patient, family, and provider satisfaction.

5.1 Supports the program leadership in ensuring the highest standards of care that are then reflected in patient satisfaction surveys.

5.2 Provides support for 7-day follow-up calls and the DPO calls made to patients and families following discharge; tracks themes that emerge to facilitate improvement initiatives.

5.3 Advocates for the needs of bedside nurse so that the delivery of personal and medical care meets the goals of the program?s mission statement.

5.4 Utilizes the feedback and collection of patient-generated satisfaction data to improve care across the health system and throughout local communities.

6. Clinical liaison for the Comprehensive Stroke Centers Telestroke Program

6.1 Provides clinical nursing expertise for the hospitals telestroke services (initial orientation, education, regulatory/certification requirements, and feedback).

6.2 Oversees the stroke code process including the coordination of telestroke consults with Y -Access leadership and representatives from the YNHHS telehealth program.

6.3 Collaborates with Epic analysts to ensure that the telestroke note templates include the necessary elements for accurate clinical decision-making, quality data tracking, and accurate billing. Provides clinical documentation support to the telestroke providers to ensure accurate documentation.

6.4 Tracks relevant data for both process and outcomes review.

6.5 Collaborates closely with YNHHS Digital Technology Services department to ensure smooth and rapid adoption of telestroke and other technology relevant to the practice of diagnosing and treating strokes.

6.6 Reviews and contributes to the telestroke education modules to support pre-hospital, nursing, and medical staff practices for the diagnosis and treatment of hyperacute stroke care .

6.7 Works closely with the YNHHS stroke program?s team leadership to ensure that the education and training for care of the pre-hospital and hyperacute patient is in compliance with the most current stroke practice guidelines.

7. Collaborates and supports the LMH Stroke Medical Director.

7.1 Supports the creation of the stroke call schedule in collaboration with the LMH Stroke Medical Director and YNHHS resources.

EDUCATION (number of years and type required to perform the position duties):

Masters Degree required (in Nursing preferred): May be enrolled in a Masters program with expected graduation within one year.

EXPERIENCE (number of years and type required to meet an acceptable level of performance):

A minimum of three years experience in neuroscience nursing, cardiovascular nursing, emergency department nursing, stroke rehabilitation or critical care nursing is required; preferred experience in a leadership position relative to the practice environment.

LICENSURE/CERTIFICATION: CT RN license or CT APRN license

SPECIAL SKILLS: Background in Neurosciences (Neuro-intensive Unit or Neuro-recovery care or Neuro-rehabilitation; must possess a thorough knowledge and understanding of cerebrovascular physiology, associate pathophysiology and clinical processes for care; organizational dynamics, and process improvement. Must be self -motivated, goal-oriented and able to work independently. Must have the ability to develop relationships and work collaboratively and effectively in partnership with physicians, clinical staff, YNHHS, delivery networks and outside organizations. Must have excellent assessment, communication and organizational skills with the ability to manage and follow through on multiple priorities. Must have the ability and/or experience collaborating with senior leaders on business strategies and tactics. Excellent critical thinking analysis and assessment skills for successful process improvement planning and monitoring. Position requires recognition as a leader demonstrating excellent interpersonal communication , negotiation, problem solving and customer service skills and ability to lead and motivate work teams.

ACCOUNTABILITY (how this position is held accountable for such as goals achievement, budget adherence, or other areas of accountability): In collaboration with the inter-disciplinary stroke team leadership, is responsible for carrying out the coordination , education and performance improvement initiatives of the stroke program; consistently demonstrates the values of integrity, respect, patient-centered care, and the elements of CHAMP behavior. In personal and job-related decision and actions, consistently demonstrates the values of integrity (doing the right thing), patient centered (putting patients and families first), respect (valuing all people and embracing all differences), accountability (being responsible and taking action), and compassion (being empathetic)

COMPLEXITY (describe planning, problem solving, decision making, creative activity, or other special factors inherent in the responsibilities of this position):

In personal and job-related decisions and actions, consistently demonstrates the values of integrity (doing the right thing), patient-centered (putting patients and families first), respect (valuing all people and embracing all differences), accountability (being responsible and taking action), and compassion (being empathetic). Must demonstrate exception attention to detail, critical thinking and the ability to quickly adapt on a day -to-day basis to a variety of know and unpredictable tasks. Must demonstrate the ability to obtain results efficiently and effectively to achieve desired patient-related and system-related outcomes. Position requires an ability to operationalize and facilitate the completion of program goals.