Accounts Receivable Specialist

Job Summary

Collaborates with other railroads and internal business partners to resolve complex issues and ensure timely resolution of interline payables and receivables. Analyzes and resolves issues related to billing discrepancies, maintains accurate records, and seeks long-term solutions to repetitive problems. Supports technology projects and process improvement initatives. This role requires detail orientation as well as strong analytical, communication, and organizational skills.

Primary Activities and Responsibilities

• Interact with internal departments as well as other railroads to research and resolve interline revenue waybill disputes ensuring settlement within time limits.
• Review invoices, contracts, and supporting documentation to ensure billing accuracy.

• Issue revenue waybill corrections with proficient knowledge of pricing shipment conditions, car tracing, customer invoice disputes, and electronic data interchange (EDI) messaging.

• Identify process improvements for billing and collections issues. Collaborate with management team, other business partners, and Technology to resolve, improve, test, and implement solutions.
• Maintain composure when tackling new tasks, when dealing with ambiguity, and when faced with periods of high workload.
• Miscellaneous activities and responsibilities as assigned by manager.

Minimum Qualifications

• Associate Degree/2-year Degree
• 1 or more years of experience in Accounting, Business, Finance, Customer Service Operations, Receivables, Billing, or related field

Equivalent Qualifications

• High school diploma or GED
• 3 or more years of experience in Accounting, Business, Finance, Customer Service Operations, Receivables, Billing, or related field
  

Preferred Qualifications

• Bachelor's Degree/4-year Degree
• 3 or more years of experience in Accounting, Business, Finance, Customer Service Operations, Receivables, Billing, or related field
• 1 or more years of railroad experience

Knowledge and Skills

• Knowledge of corporate financial principles and practices.
• Exceptional interpersonal communication skills.
• Strong sense of ownership and urgency in driving tasks to completion.
• Inquisitive - innate curiosity.
• Excellent attention to detail and organizational skills.
• Ability to learn quickly and to apply new knowledge and skills efficiently.
• Strong time management skills.
• Ability to address multiple priorities in a fast-paced environment.
• Ability to analyze complex business issues and make sound decisions.
• Ability to manage projects and work independently.

Leadership
The CSX Leadership Model is the foundation of our Talent Strategy and is what drives CSX performance. CSX accordingly selects and develops talent based on each of the following: producing results, creating change, and inspiring excellence.

Job Requirements

• Work hours may vary in length and schedule (may include a non-standard work week)