Business Intelligence Analyst

Welcome to the intersection of energy and home services. At NRG, we're all about propelling the next generation of leaders forward. We are driven by our passion to create a smarter, cleaner and more connected future. We deliver innovative solutions that make our customers' lives easier-helping them power, protect, and intelligently manage their homes and businesses. To do this, we need creative and talented people to join our company.

We offer a dynamic work environment and a unified and inclusive culture. NRG fosters a strong sense of belonging that leads to better collaboration and business performance. Our company programs are designed to help employees develop the skills they need for success now and in the future. In everything we do, we aim to champion our employees and bring value to our customers, investors and society.

More information is available at www.nrg.com. Connect with NRG on Facebook, Instagram, LinkedIn and X.

We are seeking a detail-oriented and strategic Business Intelligence Analyst to join our team and lead data initiatives. This role is pivotal in transforming complex data into actionable insights that influence executive decision-making, drive operational excellence, and shape long-term business strategy. This ideal candidate will possess deep technical expertise in SQL and Power BI, a strong understanding of business operations, and the ability to lead cross-functional analytics efforts with minimal oversight.

This position serves as a through partner to leadership, architecting scalable data solutions and championing a data-driven culture across Revenue Operations & Analytics and beyond.

Essential Duties/Responsibilities:

• Architect and optimize complex SQL queries to extract, transform, and analyze data from multiple enterprise systems, ensuring performance and scalability.
• Design and maintain advanced Power BI dashboards and reporting solutions that support strategic planning, executive reviews, and operational performance tracking.
• Lead cross-functional analytics initiatives involving Operations, Finance, IT, and Customer Experience translating business needs into robust data-driven solutions.
• Conduct deep-dive analyses to uncover trends, anomalies, and opportunities, delivering insights that influence strategic decisions and drive measurable outcomes.
• Develop predictive models and scenario-based forecasting tools to support revenue planning, customer segmentation, and operational optimization.
• Ensure data governance and integrity across systems and reporting tools, establishing best practices for data quality, lineage, and documentation.
• Document processes, build reusable frameworks, and support ad hoc analysis requests with agility and precision.
• Lead resolution of complex, escalated data-related issues, often requiring cross-functional collaboration and strategic problem-solving.
• Perform related tasks and duties as assigned with limited supervision while maintaining a proactive and solution-oriented mindset.

• Flexible work environment: open office or fully remote
• Travel: Less than 5%

Minimum Requirements:

• Bachelor's degree in Business, Data Analytics, Computer Science, Information Systems or related field, or equivalent experience
• High proficiency in SQL (query writing, joins, subqueries, optimization, stored procedures)
• Strong experience with Power BI (data modelling, dashboard architecture)
• Strong business acumen and ability to align data strategy with organizational goals
• Familiarity with data warehousing concepts is a plus

Preferred Qualifications:

• Experience with other BI or data visualization tools (e.g. Tableau)
• Background in predictive analytics, machine learning, or statistical modelling
• Experience working with large datasets from CRM or billing systems
• Knowledge of data governance frameworks and compliance standards

Additional Knowledge, Skills and Abilities:

• Demonstrated leadership in analytics projects and cross-functional collaboration
• Exceptional communication skills with the ability to influence stakeholders at all levels
• Highly self-motivated and very detail-oriented with a strategic mindset
• Proven ability to manage multiple priorities and deliver high-impact results
• Highly driven and independent with the ability to make effective decisions

Physical Requirements:

• Primarily sedentary with frequent opportunity to move about

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

EEO is the Law Poster (The poster can be found at http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf)

Official description on file with Talent.