Sr ERM Analyst (Operational Risk)

Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable.

How you can make a difference

HealthEquity's Enterprise Risk Management (ERM) Team leads delivery of the firm's ERM Program, which works with teams firmwide, to manage (i.e., identify, assess, mitigate, and monitor) significant risks facing HealthEquity. ERM sits alongside Compliance. The two comprise HealthEquity's second line of defense. The ERM Team is looking to hire a Senior ERM Analyst (Operational Risk) to execute key components of the enterprise risk program, with primary focus in risk event management and reporting, mitigation tracking, risk acceptance management, and resilience program support. The Sr ERM Analyst will have the opportunity to work with leaders firmwide in the continual development and delivery of the risk program. This role is ideal for a risk professional who enjoys working cross-functionally to strengthen organizational response to operational incidents. This role will require strong critical thinking and communication skills, intellectual curiosity in resilience work and the ability to learn and absorb new content and navigate ambiguity.

What you'll be doing

Lead the end-to-end risk events management program, ensuring timely reporting, root cause analysis, and tracking of corrective actions
• Partner with other second line and all first line of defense functions to ensure effective escalation, containment, and communication of risk events
• Participate in thematic reviews of control breakdowns, near misses, and third-party risk exposures
• Maintain the risk acceptance/policy exception process (including forms, workflows, the system of record, and regular liaison with and reporting to senior and executive leadership)
• Compile, validate, and report operational risk trends, metrics and key risk indicators (KRI)
• Support risk governance activities, including risk committee updates, risk appetite monitoring, and board reporting
• Support the implementation and continuous improvement of the ERM framework
• Promote the ERM program and help embed a risk-aware culture by contributing to training materials and awareness sessions
• Support the maintenance of the Governance, Risk, and Compliance (GRC) tool (currently AuditBoard)
• Support Business Resilience function by
• Scheduling and coordinating disaster recovery and restoration tests across platforms
• Maintaining repository for DR testing templates, results, evidence and attestations
• Responding to requests for resilience and disaster recovery documentation to support GRC and other contractual or sales requirements

What you will need to be successful

• Bachelor's or master's degree in a relevant field
• 3-5 years of equivalent work experience in a risk management, insurance, governance, compliance, audit, finance, or project management role
• Experience using GRC tools and governance platforms (e.g., AuditBoard, ServiceNow, or similar)
• Strong business sense, analytical skills, and experience coordinating or managing projects
• Ability to prioritize and handle multiple competing deadlines
• Attention to detail
• Ability to work with individuals from all levels of the firm, from junior staff to executive leadership
• Strong writing skills
• Strong speaking skills

#LI-Remote

This is a remote position.

The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives as part of the total compensation package, in addition to a full range of benefits including:

• Medical, dental, and vision

• HSA contribution and match

• Dependent care FSA match

• Uncapped paid time off

• Paid parental leave

• 401(k) match

• Personal and healthcare financial literacy programs

• Ongoing education& tuition assistance

• Gym and fitness reimbursement

• Wellness program incentives

HealthEquity has a vision that by2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth. Join us and discover a work experience where the person is valued more than the position. Click here to learn more.

You belong at HealthEquity!

HealthEquity, Inc. is an equal opportunity employer, and we are committed to being an employer where no matter your background or identity - you feel welcome and included. We ensure equal opportunity for all applicants and employees without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity's applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page.

HealthEquity uses Microsoft Copilot to transcribe screening interviews between candidates and their direct Talent Partner for note taking and interview summaries. By scheduling a screening interview with us, you consent to Microsoft Copilot's AI technology recording and transcribing your interview with your Talent Partner. This information will be reviewed for accuracy and then used by HealthEquity to summarize the interview, ensure accuracy, and facilitate our hiring process. We take privacy seriously. You have the option to opt out. If you wish to opt out of this Microsoft Copilot transcription, please notify your Talent Partner in advance of the interview. If we do not receive an opt-out request from you, we will assume that you consent to the use of Microsoft Copilot.

At HealthEquity, our goal is to save and improve lives by empowering healthcare consumers. This shared purpose inspires everything we do, including how we approach hiring. Our process is designed to get to know the real you: your skills, experiences, and potential to make a difference. We value honesty, originality, and the courage to do the right thing, even when it is not the easiest path. Showing up as your authentic self reflects these values and helps us build something truly remarkable together.

As AI is becoming a common tool throughout the application process, we want to be clear about its appropriate use at HealthEquity. Using AI to support resume writing, research, or interview preparation is perfectly acceptable, provided the content is accurate and genuinely represents your qualifications and skills. For other key parts of our interview process, however, it is important that the ideas, communication, and work you share reflect your own voice, experiences, and thinking. We ask that you participate in our live interviews and complete any assessments without AI assistance unless instructions explicitly indicate otherwise or a specific exception is discussed and approved in advance. This approach ensures fairness, celebrates your individuality, and allows your authentic perspective to shine. Behaviors that do not align with these guidelines may result in disqualification from the hiring process or termination of employment if later discovered. We appreciate your understanding and look forward to learning about the unique contributions only you can bring to HealthEquity.

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