| Job Description: This position is open to Louisville Metro Residents and works on a Hybrid schedule. ESSENTIAL JOB FUNCTIONS* Implement, support, and maintain a Zoom Voice-Over-IP environment
 * Support and maintain all XMedius cloud faxing
 * Assist with the installation, support and maintenance of LAN, WAN, WLAN, and SDWAN architecture
 * Analyze and isolate issues providing support to other information technology teams and users
 * Monitor networks to ensure security and availability to users
 * Assists in the managing of networking vendors for installation/maintenance of software or hardware
 * Maintains inventory and stock, and takes responsibility for tools and test equipment
 * Create technical support documentation for relevant systems and applications
 * Responsible for protecting, securing, and proper handling of all confidential data held by organization to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to the organization.
 EDUCATION * High School or equivalent required. Associate's degree or higher preferred. EXPERIENCE * With an Associate's degree 2 years' experience. With less than an Associate's 5-6 years' experience in an information technology field.* Fundamental knowledge of networking concepts and operations, network security principles, and best practices
 * Experience and success with enterprise-level LAN, WAN, and WLAN engineering, design, and implementation
 * Experience in a Cisco Meraki networking environment
 * Experience in a Zoom Voice-Over-IP environment
 * Experience with XMedius cloud faxing
 REQUIREMENTS * Eighteen (18) years of age or older* Strong interest and drive to solve problems and improve end user experience
 * Proven ability to quickly grasp information and independently produce results
 * Strong communications skills, especially in written documentation
 * After hours work will be required when maintenance, upgrades, or any other issue necessitates
 PHYSICAL DEMANDS 
 Position requires lifting of 20 pounds maximum, with frequent lifting and/or carrying of items weighing up to ten pounds.Normal work tasks may involve exposure to blood, bodily fluids, or tissue.May involve 24-hour on-call responsibilities. Time Type:Full time We continually help our community and employees flourish... one life at a time. As a Seven Counties Services employee there are many benefits to enjoy. Below are just some of the great benefits you might be eligible for with Seven Counties Services. 
 Health & Wellness
  
   Medical CoverageDental CoverageVision CoverageFlexible Spending AccountHealth Savings AccountShort Term DisabilityLong Term Disability - Company Paid 
 Financial Wellbeing
  
   Competitive Compensation PackagesLife Insurance - Company PaidAccidental Death & Dismemberment Insurance - Company Paid403b Retirement Plan with Company Funded MatchingRetirement and Financial Planning Services 
 Career Development and Growth
  
   Tuition Assistance PlansLoan Forgiveness options through federal programs (National Health Service Corps & Public Service Loan Forgiveness)Student Loan Repayment AssistanceClinical Supervision toward licensure and reimbursement for certain license applicationsAt Seven Counties Services training is one of our highest priorities. We provide company paid professional training for various skills, certifications, and continuing educationOpportunities for growth and movement - We encourage our employees to consider new growth opportunities with usLeadership Academy for our rising stars, supervisors, and leadersSeven Counties Services and Center for Clinical Excellence provide staff with industry best practices and processes 
 Work Life Balance
  
   Paid Time Off - Generous PTO for Vacations, Illness, Personal Days, Etc. (10 Paid Holidays)Flexible Work Schedules to promote a Healthy Work Life BalanceEmployee Assistance Program - assists employees with personal problems and/or work-related problems that may impact their job performance, health, mental and emotional well-being At Seven Counties Services, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. |