New 
Principal Technical Program Manager
 Microsoft | |
 United States, Washington, Redmond | |
 Oct 29, 2025 | |
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OverviewMicrosoft Advertising is a rapid-growing business powering global advertisers across search, display, and emerging AI-driven channels. Our Customer Relationship Management (CRM) team builds next-generation CRM solutions that unify advertiser data, enable intelligent workflows, and deliver actionable insights across sales, marketing, and service. We are seeking a Principal Technical Program Manager (TPM) to lead execution for our Advertising CRM initiatives. This role spans the full advertiser lifecycle-from sales handoff and onboarding through activation and ongoing engagement. You will work closely with Product Managers, Engineering Managers, and Software Engineers to turn product requirements (PRDs) into shipped outcomes, driving clarity, alignment, and delivery across teams. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Starting January 26, 2026, Microsoft AI (MAI) employees who live within a 50- mile commute of a designated Microsoft office in the U.S. or 25-mile commute of a non-U.S., country-specific location are expected to work from the office at least four days per week. This expectation is subject to local law and may vary by jurisdiction.
ResponsibilitiesTranslate Product Requirements (PRDs) into actionable plans, define milestones, manage dependencies, and mitigate risks.Partner with Product, Engineering Managers, and Software Engineers to ensure alignment, unblock issues, and deliver on commitments.Run status meetings, track progress, manage risks, and communicate updates to stakeholders.Oversee development, launch readiness, quality checks, and post-launch follow-ups.Define and track success metrics (e.g., onboarding speed, activation rates, reliability) and use data to guide iteration.Collaborate with engineering and product teams to integrate AI capabilities into CRM workflows. Understand how AI models are trained, tested, and deployed, and ensure responsible, effective use of AI in product features.Raise the bar on delivery practices and contribute to team-of-teams planning. | |