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Surface Solution Specialists

Microsoft
United States, Washington, Redmond
Oct 29, 2025
OverviewYou will play a pivotal role in driving customer adoption of Artificial Intelligence (A.I.) by positioning Surface Copilot+ Personal Computers as the front door to Microsoft's Artificial Intelligence (A.I.) capabilities, bridging cloud and on-device intelligence to unlock transformative business outcomes. As a Surface Specialist, you will act as the Surface sales leader and technical product expert for your assigned accounts. You will drive new revenue growth across the Surface device and accessories portfolio, manage pipeline, and lead with excellence in sales execution. You will orchestrate customer engagements, influence decision makers, and collaborate across Microsoft and partner teams to solve customer challenges and help deliver digital transformation powered by Microsoft Surface and Microsoft 365.
ResponsibilitiesSales Leadership & ExecutionPosition Surface Copilot+ Personal Computers as essential Artificial Intelligence (A.I.) productivity tools, integrating Microsoft 365 Copilot and showcasing Hybrid Artificial Intelligence (A.I.) scenarios.Be the Surface sales leader and technical product expert within the Modern Workplace team.Drive new revenue growth across the Surface device and accessories portfolio.Demonstrate excellence in pipeline management to achieve monthly forecasts.Compete aggressively to grow Surface market share and customer mindshare.Deliver technical briefings to Business Decision Makers (BDM) and Technical Decision Makers (TDMs) to showcase the Surface portfolio.Customer EngagementHelp customers envision Artificial Intelligence-powered workflows enabled by Surface Copilot+ Personal Computers and Microsoft 365 Copilot.Demonstrate real-world impact of Artificial Intelligence in enhancing productivity, collaboration, and decision-making.Act as the customer interface and v-team orchestrator to solve business problems.Extending relationships beyond Information Technology to business decision makers.Present business value includes use cases, return on investment (ROI), and financial justification for Surface.Own sales opportunities from start to close, leveraging partners to scale motions.Leverage promotions, offers, and programs to drive sales.Identify and resolve technical/competitive blockers by engaging the right resources.Share knowledge with partners to support deployment and adoption.Provide feedback to marketing, engineering, and sales on product and strategy.Technical LeadershipShowcase Hybrid Artificial Intelligence (A.I.) models that intelligently route tasks between cloud-based Large Language Models (LLMs) and on-device Small Language Models (SLMs) for optimized performance and data sovereignty.Lead technical presentations, demos, Point of Contact (POCs), and workshops.Influence technical decision-making in complex sales opportunities.Extend your technical reach using Microsoft tools, Artifical Intelligence (A.I.) -driven data, and social platforms.Readiness & Thought LeadershipStay ahead of evolving Artificial Intelligence (A.I.) trends to guide customers on responsible and strategic Artificial Intelligence (A.I.) adoption.Continuously build your product, sales, and technical acumen.Participate in Microsoft communities and industry events.Share learnings, mentor peers, and contribute to team knowledge.Inspire and drive business impact through thought leadership.OtherEmbody our Culture and Values
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