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Continuous Improvement Specialist

The Hershey Company
United States, Indiana, Whitestown
Oct 29, 2025

Continuous Improvement Specialist
Posted Date:

Oct 28, 2025
Requisition Number:

126764

Job Location: Whitestown, IN or Bethlehem, PA

Summary:

The Continuous Improvement Specialist will help create a zero-loss culture within our manufacturing network by supporting process improvements and building operator capabilities in a continuous improvement environment. This candidate will teach, coach, influence, and act as an ambassador, contributing to the development of a continuous improvement culture and mindset in our Hershey Lean vision. A core function of the role will be managing Redzone and supporting the implementation of Hershey Lean and all standards associated with it.

He/she will implement tracking processes and maintain the loss data on the lines to ensure top losses are addressed. The loss data will enable the development of our zero-loss diagnostic tool, designed to support a CI Plan to meet the savings targets for the organization.

Main Responsibilities:




  • Drive daily problem-solving and data-driven planning as the problem-solving leader for targeted manufacturing operations.
  • Work with CI Manager and Plant Leadership team to execute standards using daily management systems through Redzone and S4.


  • Complete CI Training in the use of basic root cause analysis tools, 5 Whys, Fishbone, Pareto, and SMED.
  • Provide expertise in all areas of waste reduction, simplification, Lean, Six Sigma, and quality improvement methods.
  • Support Food Safety and Quality Initiatives within all locations.
  • Work with Training Supervisors to support training for front-line operators for the use of Redzone and Hershey Lean tools.


  • Learn Redzone to support administrative functions associated with the management of data in Redzone.



Minimum knowledge, skills, and abilities:




  • Strong problem-solving skills.
  • Demonstrated change management skills.
  • Able to develop action plans based on problems identified on the floor.


  • Patience, perseverance, flexibility, and a passion to drive Lean culture across all facilities
  • Excellent oral and written communication skills
  • Experienced in data collection and analysis.



    • Preferred experience with Redzone, PowerApps, PowerBI, S4, O365 tools



  • Ability to work in a high-pressure, result-driven environment.
  • Demonstrated experience in Lean



Education and Experience Requirements:




  • Bachelor's degree preferred.
  • 3 to 5 Years' experience in an automated manufacturing environment preferred.
  • Experience with Lean Manufacturing and TPM.
  • Knowledge of Redzone is preferred.
  • Previous experience in facilitating training with hourly and salaried employees is preferred.


  • Ability to travel up to 20% to various facilities in the US.
  • Facilitation and team-building experience preferred.
  • Strong interpersonal skills, with the ability to train and coach others.






Nearest Major Market: Indianapolis

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