Registration Specialist

Elmhurst University

United States, Illinois, Elmhurst

190 South Prospect Avenue (Show on map)

Oct 28, 2025

Posting Text

Posting Number	S00674P
Position Status	Non-Exempt
Reporting Relationship(s)	Registrar
Supervisory Relationships
Job Summary	The Registration Specialist supports academic operations by managing student registration, records, and related processes with accuracy and efficiency. Serving as a primary contact for students, faculty, and staff, this role ensures high-quality service, policy compliance, and effective communication across campus.
Salary Range	$21-$23. This is the expected hourly range for this position. The actual hourly wage offered will depend on a candidate's experience and education, and departmental budget.
Essential Functions	Coordinates and manages the student registration process, including troubleshooting registration issues and providing timely support to students, faculty, and staff. Provides timely, accurate support to students, faculty, and staff through written and verbal communication, ensuring clear understanding of Registrar policies and procedures. Processes student withdrawals with attention to accuracy, documentation, and adherence to academic policies. Creates and manages special course types, including independent studies, internships, honors research, and ELSA elective courses. Processes and manages grades, including incomplete grades, grade corrections, and tracking of missing grades. Processes changes or corrections to student records, maintaining the integrity and accuracy of academic data. Approves and verifies FERPA release forms, ensuring compliance with federal privacy regulations. Monitors non-attendance reporting via Navigate, conducts outreach to students, and supports institutional retention efforts. Drafts and distributes campus-wide communications on behalf of the Office of Registration and Records, including policy updates, registration announcements, and academic deadlines. Ensures all outgoing communications are accurate, student-centered, and aligned with institutional standards. Oversees the Registrar's website, knowledge base, and assigned sections of the academic catalog. Develops, refines, and implements student-centered policies that support academic compliance and promote student success. Manages the office's ticketing system, responding promptly and professionally to inquiries from students, faculty, and staff. Oversees inventory, including ordering and maintenance of office supplies and materials, ensuring resources are available to support daily operations. Assists with the evaluation of transfer credits, including data entry, for incoming and current students.
Other Duties and Responsibilities	Demonstrates a strong commitment to continuous improvement. Supports the mission, vision and values of Elmhurst University. Performs other duties as assigned.
Minimum Qualifications	High school graduate with higher education experience Excellent organizational and communication skills Ability to treat students, faculty and staff with respect while being able to explain required compliance to university policies. Skilled in working effectively with a diverse student population High-level technology skills
Preferred Qualifications	Bachelor's degree in business or communications. Experience with Colleague/Banner, Informer and NSCH preferred.
Working Conditions/Physical Requirements	The essential functions of this position are primarily performed in an indoor setting with limited exposure to outdoor weather conditions. Work is often sedentary in nature and requires remaining in a stationary position for extended periods. Required abilities include speaking and hearing for in-person and virtual communication, using close and distance vision when reading documents or viewing screens, and performing tasks with repetitive fine motor skills. Work may require occasional lifting, bending, carrying, or otherwise moving objects weighing up to 15 pounds. Qualified applicants who can perform the essential functions of this position with or without reasonable accommodations will be considered.
Work Hours
Posting Date	10/28/2025
Closing Date
Open Until Filled	Yes
Special Instructions to Applicants	An overview of Elmhurst University benefits is available here . Elmhurst University is a leading four-year institution of higher education that seamlessly blends a liberal arts education and professional preparation to help students acquire knowledge and skills for enduring success. Founded in 1871, Elmhurst now offers more than 70 undergraduate programs of study, more than 20 graduate and certificate programs in flexible formats, and the Elmhurst Learning and Success Academy for young adults with differing abilities. Elmhurst University ranks among the top 10 best regional colleges and universities in the Midwest, according to U.S. News & World Report. Recruiting and retaining a diverse workforce is a critical component of the University's mission, vision and core values. Our commitment stems from the belief that an institution of higher learning is enriched by the presence of diversity. Elmhurst University is an equal opportunity employer and prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, national origin, gender, sexual orientation, religion, age, creed, ancestry, veteran status, marital status, disability, or any other characteristic protected by law.