Microsoft Endpoint Configuration Manager (MECM) Specialist (Onsite: Glynco, GA. - REF1877H)

Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country's most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services - focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed "A Players" who already align with the company's core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions.

Position Summary:

The Microsoft Endpoint Configuration Manager (MECM) Specialist is responsible for the deployment, configuration, and management of enterprise endpoint systems across a large, Windows-based infrastructure. This role ensures consistent delivery of workstation and server configurations, patch management, software distribution, and endpoint compliance in alignment with enterprise IT standards and security policies.

The ideal candidate will be a Microsoft Certified Technology Specialist with proven experience supporting medium-to-large enterprise environments

Primary Responsibilities

• Administer, maintain, and optimize Microsoft Endpoint Configuration Manager (MECM) to manage Windows-based endpoints across enterprise networks.
• Plan, design, and deploy MECM site systems, hierarchies, and roles to support enterprise IT infrastructure.
• Package and deploy software, security updates, and operating system images using MECM.
• Configure and monitor client health, compliance baselines, collections, and deployments.
• Manage endpoint security policies, group policy integrations, and compliance reporting in collaboration with cybersecurity and systems teams.
• Develop and maintain task sequences, custom scripts, and automation processes to streamline software distribution and system imaging.
• Perform system updates, backups, and version upgrades of MECM infrastructure components.
• Coordinate with Systems, Network, and Security Engineers to troubleshoot deployment issues, endpoint connectivity, and compliance problems.
• Generate and analyze performance metrics, compliance dashboards, and software inventory reports for management and audit purposes.
• Maintain documentation of MECM configurations, processes, and standard operating procedures (SOPs).
• Support lifecycle management for desktops, laptops, and servers, ensuring alignment with DHS or enterprise configuration baselines.
• (Preferred) Assist with Apple device management integration within MECM environments or via related platforms (e.g., JAMF).

Required Qualifications

• Experience: Minimum three (3) years of experience in a medium-to-large enterprise environment supporting multiple PCs and servers running Windows-based operating systems.
• Certification: Must be certified as a Microsoft Certified Technology Specialist (MCTS) or equivalent certification covering MECM/SCCM administration.
• Technical Expertise:
  • Proficiency in administering and deploying Microsoft Endpoint Configuration Manager (MECM/SCCM) and its associated site systems.
  • Experience with operating system deployment (OSD), patch management, software packaging, and hardware/software inventory management.
  • Knowledge of Active Directory, Group Policy, WSUS, and PowerShell scripting.
  • Understanding of enterprise endpoint security, compliance, and automation principles.
• Communication: Strong documentation, troubleshooting, and cross-team collaboration skills.
• Security: U.S. Citizenship required; must be able to obtain or maintain a DHS Public Trust clearance (Secret preferred).

Preferred Qualifications

• Experience managing Apple systems through MECM or integrated management tools (e.g., JAMF).
• Certifications such as Microsoft Certified Solutions Expert (MCSE) or Modern Desktop Administrator Associate (MDAA).
• Experience with Azure Active Directory, Intune, or Microsoft Endpoint Manager in hybrid environments.
• Familiarity with federal IT environments and NIST 800-series compliance standards.
• Strong analytical and automation skills with PowerShell or System Center Orchestrator.

Education:

• Bachelor's degree in a relevant field

Clearance Requirement:

• U.S. Citizenship is required to be considered
• Active Public Trust or have the ability to obtain one.

Salary Range:

• The expected pay range for this position is up to $100,000 yearly.
• The exact pay rate will vary based on skills, experience, and location.

Citizant offers a competitive benefits package, including:

• Medical, dental, and vision insurance
• 401(k)
• Generous PTO
• Company-paid life and disability insurance
• Flexible Spending Accounts (FSA)
• Employee Assistance Program (EAP)
• Tuition Assistance & Professional Development Program

Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development.

Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.