Coordinator Donor Volunteer Engagement

The Coordinator, Donor and Volunteer Engagement at Children's Hospital Colorado Foundation (Foundation) plays a vital role in supporting the operations and engagement opportunities for Volunteer Fundraising Councils, provides essential administrative assistance the Donor Relations department and serves as a key partner in coordinating impactful donor tours for annual and major gift donors, ensuring a meaningful experience that strengthens donor and volunteer relationships. With a focus on collaboration, organization, and attention to detail, the coordinator helps drive successful fundraising initiatives and fosters a culture of gratitude and connection among volunteers and donors. This position reports to the Vice President, Donor and Volunteer Engagement.

Additional Information
Department Name: CHCHS Foundation
Job Status: Full time, 40 hours per week.
Shift: Day, 8am to 5pm,.

Duties & Responsibilities

Administrative and Event Support for Volunteer Fundraising Councils (VFCs)
*Administrative and Event Support for Volunteer Fundraising Councils (VFCs) * Provide administrative and event planning support for current (and future) VFCs, currently the 2221 Society including its Executive Committee, Champions of Philanthropy, Legacy Planning Advisory Council and Corporate Leadership Council
*Administrative support for scheduling, coordinating, prepping presenters and preparing materials for VFC meetings and events
*Maintain VFC rosters, meeting and event attendance in Blackbaud CRM
*Schedule and coordinate meetings, including preparation of agendas, documents, presentations, and hosts Zoom meeting (if virtual) and sets up meeting rooms (if in person), booking venues, ordering refreshments and within budget, meet and escort vendors
*Prepares meeting notices, minutes, and distributes minutes along with post-meeting follow-up
*Help coordinate additional activities and events.
*In partnership with Board Liaison, track pledges and revenue, provide reports on progress to goal
*Prepare Volunteer Fundraising Committee Reports for Foundation Board of Trustees

Coordinates logistics for donors and prospect tours and meetings
*Liaison with Hospital Partnership and Strategic Philanthropy colleagues and portfolio managers to plan and build meaningful donor/prospect experiences including tours and meetings.
*Responsible for on-site execution of donor experiences including but not limited to co-hosting tour/meeting with portfolio managers, etc.
*Track tours and meetings including participants in Blackbaud CRM

Administrative support for Donor Relations Department
*Provide administrative support for stewardship and cultivation events including the creation and maintenance of event records and recording RSVPs in Blackbaud CRM, printing nametags and event prep materials, ordering supplies, meet and escort vendors on event days
*Assist with mailing and tracking (in CRM) of completed gift acknowledgements
*Assist in recording of confirmed donor recognition in Blackbaud CRM
*Assist in preparation of donor recognition review
*Provide support of impact report distribution and execution of global updates in CRM
*Assist with the creation and installation of physical donor signage

Special Projects and Foundation engagement
*Act as an ambassador for the Foundation in diverse settings, embodying professionalism, and unwavering enthusiasm for the mission of Children's Colorado.
*Collaborate seamlessly and harmoniously across multiple Business Units within the Foundation, fostering a constructive, team-oriented approach
*Provide support for projects as delegated by the VP, Donor and Volunteer Engagement

Minimum Qualifications

• Degrees
  • AA/AS degree or at least 2 additional years of direct work experience (including two year of minimum work experience) for a total of 4 years related work experience, if no AA/AS degree.
    
    
• Experience

Two or more years in work related experience, including progressively increasing responsibilities in administrative support jobs. The Coordinator, Donor and Volunteer Engagement will apply the following skills and abilities to this job:

*Outstanding attention to detail and commitment to quality
*Proficient in Microsoft Office (Outlook, Excel, PowerPoint, and Word).
*Experience with customer relationship management database
*Accurately and efficiently type and complete data entry with little to no error
*Excellent administrative time management and detail orientation that produces quality results in a deadline-orientated environment
*Strong interpersonal skills, particularly regarding the judgement, discretion, confidentiality, patience, and understanding necessary for dealing effectively with a diverse body of volunteers, donors, physicians, professional colleagues, and staff
*An understanding and attitude of customer service; ability to be very flexible and adapt to change
*Able to drive/and to meet with prospects and donors as needed.
*Ability to organize and prioritize tasks through self-motivation and create a productive work environment with quality deliverables
*Must be able to work both independently and as part of a team
*Collaborate with all business units and team members across the Foundation
*Willingness to take initiative, keep positive attitude, and maintain a professional demeanor
*Maintain a high level of confidentiality
*Willing to take responsibility for autonomous actions
*Adept at problem solving, critical thinking, and using judgement in situations that require sensitivity and tact
*Must be a positive team player who is willing to go beyond daily duties to help the Foundation achieve overarching goals.

An ability to enthusiastically advocate for children. Self-confidence leading to creativity and flexibility, and enthusiasm in support of advancing the mission of Children's Hospital Colorado.

• Equivalency
  • (including two year of minimum work experience) for a total of 4 years related work experience, if no AA/AS degree.
    
• Competency

CORE COMPETENCIES:
1)Customer/Client Focus - Ability to keep constituents informed and supported: delivering quality with kindness and efficiency on service commitments and collaboration with others.
2)Professionalism - Represent the Foundation as a qualified, confident, and respectful team member: display confidence and ability needed with internal and external interactions.
3)Organizational Abilities - Ability to use mental capacity, physical space, and energy effectively to reach the designed outcome; achieve maximum productivity, prioritize projects, and stay on track.
4)Communication Proficiency- Conveying verbal and written information in articulated ways that are clear and concise; connecting information to and with individuals or groups in an engaging manner: using active listening to learn and share ideas
5)Critical Thinking - Able to anticipate needs and apply discernment with a self-led approach to solution-based ideas; using information gathered and thoughtful process.
6)Interpersonal Skills - An ability to interact across a diverse population of internal and external people including team members, donors, volunteers, hospital care teams, and executives.
7)Quality Orientation - Accomplishing tasks by considering all areas involved; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a measured period.
Candidates will successfully represent our Foundation Core Values: Accountability, Donors-First, Expertise, Integrity, Leadership, and Mission-Driven.

Salary Information
Pay is dependent on applicant's relevant experience.

Hourly Range: $24.04 to $30.29

Benefits Information
Here, you matter. As a Children's Hospital Colorado team member, you will receive a competitive pay and benefits package designed to take care of your needs that includes base pay, incentives, paid time off, medical/dental/vision insurance, company provided life and disability insurance, paid parental leave, 403b employer match (retirement savings), a robust wellness program, and access to professional development tools, including an education benefit to help you advance your career.

As part of our Total Rewards package, Children's Colorado offers an annual employee bonus program that rewards eligible team members based on organizational performance. If organizational goals are met for the year, the bonus is paid out the following April.

Children's Colorado delivers annual base pay increases to eligible team members based on their performance over the previous year.

EEO Statement
It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law or regulation. Be aware that none of the questions are intended to imply illegal preferences or discrimination based on non-job-related information. The position is expected to stay open until the posted close date. Please submit your application as soon as possible as the posting is subject to close at any time once a sufficient pool of qualified applicants is obtained.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of attendance at or graduation from an educational institution. You will not be penalized for redacting or removing this information.