Manufacturing Test Infrastructure Support Engineer

Location: Whitsett, NC
Department: Infrastructure Solutions Group (ISG)
Schedule: Full-time, Onsite, First Shift (occasional weekends/holidays)

About Lenovo

Lenovo is a global technology leader known for innovation in PCs, servers, mobile devices, and smart solutions. You can be part of a global leader in technology and innovation, working on cutting-edge server platforms and manufacturing systems while collaborating with top talent across engineering, logistics, and operations and enjoying a dynamic work culture with opportunities for growth and impact.

At our US Fulfillment Center in Whitsett, NC, we drive excellence in manufacturing and logistics to support our Infrastructure Solutions Group (ISG).

Role Summary

The Manufacturing Test Infrastructure Support Engineer is responsible for the setup, maintenance, and optimization of server test environments and equipment across manufacturing operations. This role ensures robust test infrastructure, supports cross-functional collaboration, and provides technical training to enhance operational readiness and product quality.

Key Responsibilities

Test Network & Server Setup

• Build and configure test network environments including switches, PXE boot systems, and rack cabling.
• Set up and maintain test servers (L1/L2) used in automated and manual validation processes.

Issue Debugging & Reporting

• Document and escalate issues with detailed root cause analysis and resolution tracking.

Equipment Procurement & Management

• Identify, evaluate, and procure test-related equipment including HiPot testers, racks, and diagnostic tools.
• Maintain inventory and ensure quality and calibration of test equipment across production lines.

Cross-Functional Collaboration

• Work closely with engineering, quality, IT, and logistics teams to ensure seamless test operations.
• Participate in design reviews and provide feedback on testability and infrastructure needs.

Training & Documentation

• Provide technical training to team members and technicians on test setup, equipment usage, and safety protocols.
• Develop and maintain SOPs and troubleshooting guides for test infrastructure.

Basic Qualifications:

• Bachelor's degree in Information Technology, Computer Engineering, or related field.
• 3+ years of experience in server hardware testing or manufacturing test support.

• Proficiency in Linux system administration, network configuration (DHCP, FTP, SSH), and scripting (Python, Bash).
• Familiarity with manufacturing test platforms like UTP and server validation processes (AVT, Burn-In, FVT).
• Strong analytical and communication skills with a proactive approach to problem-solving.
• Experience with L1/L2 server architecture and PXE boot automation.
• Understanding of test data visualization and benchmarking tools.
• Ability to work in a fast-paced, cross-functional manufacturing environment.