Head of Casualty & Specialty Claims

We're adding to our diverse team of experts and are looking to hire those who are committed to building a culture that enables the creation of innovative solutions for our business units and clients. We will consider a range of experience for this role and the offer will be commensurate with that.

The Company

As a member of Munich Re's US operations, we offer the financial strength and stability that comes with being part of the world's preeminent insurance and reinsurance brand. Our risk experts work together to assemble the right mix of products and services to help our clients stay competitive - from traditional reinsurance coverages, to niche and specialty reinsurance and insurance products.

The Opportunity

Future focused and always one step ahead.

The Head of Casualty and Specialty Claims reports to the Chief Claims Officer for Reinsurance North America within Munich Re America. This position manages client facing staff, processes and work product involving Casualty treaty and facultative, Legacy primary insurance and reinsurance and Credit & Surety reinsurance claims, within the MR Global Claims Division. This role is responsible for building strong, effective, and transparent relationships with clients and internal stakeholders. It oversees an experienced and talented team, who provides internal stakeholders and clients with services, expertise, and advice while maintaining high quality, technical claims performance, reserve adequacy, and data analysis in all aspects of the claims value proposition.

Responsibilities

• Lead and guide a specialized team of Claims (Client) Managers and Claims Specialists according to our Global Claims Leadership Values
• Actively support and advance our Global Claims Ambition 2025+, as a member of the Global Claims Management Team and Reinsurance North America Claims Leadership Team
• Ensure proactive claims management and a state of the art legal and technical analysis, reserving, and reporting
• Oversee Casualty outlier exposure analysis across the region and on a global basis as needed
• Manage payment of claims within area of responsibility and ensure adherence to the company's internal risk controls
• Continuously improve claims management to increase the effectiveness of core claims functions in light of digital transformation
• Ensure adherence to Global Claims guidelines and contribute to their development
• Identify and meet the core business needs of our internal stakeholders (e.g. Underwriting, Business Development, Accounting, Reserving and Corporate Underwriting) on management and team level
• Work closely with Accounting and Reserving on relevant issues and deadlines
• Enhance and implement proactive portfolio management approach within Casualty & Specialty Claims
• Share lessons learned with internal stakeholders and clients
• Provide active Claims support for new product development including innovation projects and digital claims initiatives
• Establish and maintain an excellent external network with key clients and brokers
• Plan and oversee claims visits, reviews, and client events
• Contribute to our thought leadership and market presence ambition also through presentations and publications
• Active participation in identifying emerging trends and new claim exposures
• Represent Munich Re Claims and MR Group at conferences, market meetings, and industry advocate institutions in accordance with the Global Claims Ambition
• Support strategic Claims and business initiatives both locally and globally
• Develop team members and evaluate performance; conduct continuous conversations with the team members including coaching, feedback, and career development plans
• Ensure knowledge transfer within the team and support strategic workforce planning
• Develop talent and contribute to the groupwide diversity and inclusion objectives

Qualifications

• Passionate, inclusive, experienced and forward looking Claims and People Leader who thinks and acts both locally and globally
• Bachelor's degree and/or equivalent work experience required; JD preferred
• 10+ years of (re)insurance experience in claims and/or underwriting experience
• 5+ years leadership experience in managerial roles including excellent change management skills
• Excellent understanding of insurance and reinsurance coverage interpretation, loss reserving, loss analysis and reporting, US P&C insurance and reinsurance claims systems, litigation management, US legal system, and Claims trends in the U.S. market
• Very good understanding of client relationships and other functions within the insurance/reinsurance operations (e.g., Underwriting, Client Management, Accounting, Reserving and Legal) and respective good network within US P&C
• Very good knowledge of MR global applications, processes and Claims guidelines and very good network across the MR Group preferred
• Expertise in data management, reporting, and analytics
• Quick study and self- starter
• Proven record of accomplishment in managing and developing talent
• Fosters inclusive and collaborative team culture
• Drives proportionality approach within the organization
• Strategic thinking aimed at being solution oriented and results focused
• Excellent written, presentation and oral communication skills
• Strong negotiations and conflict solving skills
• Adept at understanding, embracing, and championing a shared strategy
• Proficiency with Microsoft software (Word, Outlook, Excel, Power BI) and other relevant computer applications
• CPCU a plus

The Company is open to considering candidates in numerous locations, including Princeton, NJ. The salary range posted below applies to the Company's Princeton location.

The base salary range anticipated for this position is $232,400 - $340,900 plus opportunity for company bonus based upon a percentage of eligible pay. In addition, the company makes available a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, 401k match, retirement savings plan, paid holidays and paid time off (PTO).

The salary estimate displayed represents the typical salary range for candidates hired in this position in Princeton. Factors that may be used to determine your actual salary include your specific skills, how many years of experience you have and comparison to other employees already in this role. Most candidates will start in the bottom half of the range.

We are proud to offer our employees, their domestic partners, and their children, a wide range of insurance benefits:

• Two options for your health insurance plan (PPO or High Deductible).
• Prescription drug coverage (included in your health insurance plan).
• Vision and dental insurance plans.
• Additional insurance coverages provided at no cost to you, such as basic life insurance equal to 1x annual salary and AD&D coverage that is equal to 1x annual salary.
• Short and Long Term Disability coverage.
• Supplemental Life and AD&D plans that you can purchase for yourself and dependents (includes Spouse/domestic partner and children).
• Voluntary Benefit plans that supplement your health and life insurance plans (Accident, Critical Illness and Hospital Indemnity).

In addition to the above insurance offerings, our employees also enjoy:

• A robust 401k plan with up to a 5% employer match
• A retirement savings plan that is 100% company funded.
• Paid time off that begins with 24 days each year, with more days added when you celebrate milestone service anniversaries.
• Eligibility to receive a yearly bonus as a Munich Re employee.
• A variety of health and wellness programs provided at no cost.
• Paid time off for eligible family care needs.
• Tuition assistance and educational achievement bonuses.
• A corporate matching gifts program that further enhances your charitable donation.
• Paid time off to volunteer in your community.

At Munich Re, we see Diversity, Equity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services.

We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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