SHS-SUPV-FACILITY BILLING

General Purpose of Job:

Supervise all daily activities of Patient Financial Services Billing, Patient Financial Counseling, and/or Clerical Caregivers. Plan, organize, and direct the activities of the billing to support the mission, vision, and values of Sparrow.

Essential Duties:

This job description is intended to cover the minimum essential duties assigned on a regular basis. Caregivers may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.

• Supervise all processes and personnel directly involved in billing, collection, and Patient Financial Counseling of accounts receivable, providing guidance and direction.
• Evaluate and monitor job performance of subordinate Caregivers.
• Assist in the development of plans and department goals and follow through on their implementation.
• Monitor special billing and follow-up lists and functions to improve cash flow and decrease accounts receivable.
• Review and monitor backlog and unbilled accounts.
• Identify accounts receivable problems and propose corrective measures.
• Maintain and update knowledge of third party billing and collection rules and regulations.
• Monitor reports to insure Health System and PFS compliance initiatives are followed.
• Maintains and promotes an atmosphere which supports and encourages high performance, teamwork and continual improvement.