Data, AI and Emerging Tech Senior PMO

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

As the Agentforce and Data 360 Solutions and Consumption Lead PMO, you'll serve as a strategic thought partner and operational right hand to the Executive Vice President. This role is critical in driving cross-functional alignment, ensuring executional rigor, and maintaining clear communication across our team and with stakeholders throughout the company. This role will function in the style of a Chief of Staff - helping shape priorities, track key initiatives, and lead the connective tissue between Sales, Solutions, Strategy, Product, Engineering, FDE's, CSM's, Cloud Success, Partners, Marketing, Finance, COE, Core and other internal partner teams.This is a high-visibility role with direct interaction and partnership with various leaders within the Company, Partners and Customers. We're looking for someone who blends operational excellence with strategic thinking, and thrives in highly collaborative, fast-paced environments. You know how to get things done while building strong, trusting relationships across functions.

Your Impact - Responsibilities:

• Partner directly with the EVP to manage strategic priorities, track progress across initiatives, and proactively identify and remove blockers.

• Help cascade V2MOM with appropriate metrics and align the organization behind the leadership's vision and priorities

• Help manage team structure, communications [internal and external], organization design and alignment.

• Lead and manage team staff meetings and Town Halls to ensure consistent alignment with team priorities and manage prioritization and flow-of-work as it occurs.

• Manage organization-wide communications and events (i.e. Dreamforce, SKO, World Tours, 1:Many Workshops etc)

• Assist in managing priorities and projects with team leads to ensure adherence to team vision and mission.

• You are analytical and truth seeking.

• Identify and remove impediments that block the team's ability to meet project objectives Identify, develop, and roll-out new processes when appropriate, develop new tools to automate or streamline processes

• Work closely with ESBP partners to help manage staffing, internship programs, and rotational team partnerships, employee review and feedback processes.

• Partner closely with the COE to ensure initiatives like employee surveys, time tracking, budgeting, Data and AI SE Toolkit, hackathons, and cross-pillar program management are well connected with other PMO resources.

• Lead cross-functional program management efforts for initiatives, with a strong focus on execution, risk mitigation, and communication.

• Drive alignment and collaboration across Engineering, Product Management, Data, and Employee Success teams.

• Build and manage operating rhythms (e.g., leadership meetings, QBR's, business reviews, strategy offsites) that support transparency and accountability.

• Act as a trusted liaison with senior leaders and their teams, ensuring clarity of goals, alignment of resources, and timely delivery of outcomes.

• Develop and maintain dashboards, reports, and other tools to track progress on key deliverables and strategic goals.

• Own and continually improve internal processes, documentation, and knowledge-sharing across the team.

• Support change management efforts for high-impact initiatives, working closely with communication, ES, and operations stakeholders.

• Lead with empathy, structure, and a growth mindset - helping shape a high-performance, low-ego culture.

Minimum Qualifications:

• A Bachelor's degree in a relevant field (e.g., Business, Engineering, Communications) or equivalent experience.

• 5+ years of experience in program management, business operations, or a Chief of Staff role within a technology-driven organization.

• Exceptional organizational and project management skills - you know how to manage complexity, prioritize effectively, keep teams focused and have a high Agility Quotient (AQ).

• Strong written and verbal communication skills, with the ability to craft clear messaging for a variety of stakeholders and audiences.

• A proven ability to partner with senior executives and cross-functional stakeholders, including engineering, product, ES, and operations teams.

• Experience navigating ambiguity and driving progress in evolving environments.

• High EQ and AQ, low ego, and a reputation for trustworthiness and confidentiality.

• A passion for improving internal systems and processes - and a strong belief in the power of being your own best customer ("Customer 0").

Specific Knowledge/Skills:

• Outstanding leadership, prioritization, organization, communication, and interpersonal skills (verbal/presentation/written)

• Experience working with teams across multiple departments (cross-functional groups a plus)

• Finance or operational experience (desired).

• Analytics background is a plus.

• Advanced knowledge of common PM tools (Project Management tracking, Google Slides, Google Docs, Google Sheets, Excel, etc.. )

• Ability to use Org62

• Project Management certifications are a plus

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.