Network Administrator Assistant

High school diploma or equivalent

• Knowledge and ability to install, design, troubleshoot, and repair outside plant components (fiber, copper, conduit, maintenance holes, etc.).
• Ability to terminate, fusion splice, and test outside plant loose tube, tight buffer, and ribbon optical fiber.
• Ability to read OSP documentation and calculate loss budgets for fiber link certifications.
• Competent user of Fluke Networks VersiV Fiber Pro and OTDR.
• Experience in locating outside telecommunications infrastructure. Direct knowledge and use of the Dynatel 3M 2500 series utility locator and access to Georgia 811 Eden portal to update locate requests.

• Assists in the design and engineering of projects involving OSP infrastructure.
• As directed by OSP IT Manager, examines and provides input on OSP infrastructure plans developed by outside designers, contractors, and engineers.
• Assist the OSP IT Manager in generating estimates or working with contractors to generate estimates for OSP projects and proposals at the University of Georgia.
• Assist the OSP IT Manager in writing technical specifications for OSP installation projects performed for the University of Georgia to be included in Scopes of Works and/or bid documents.
• Supervise, coordinate, oversee, inspect, and approve work performed on the UGA OSP infrastructure, including work by UGA and non-UGA installers.
• Inspection of the final installation; working with installers to produce a punch list of items that must be addressed; working with the OSP IT Manager to ensure that all punch list items, and other deficiencies are correctly addressed before signing off on the completed project.
• Oversee OSP projects, ensuring installers follow industry, state, University, and local regulations and best practices.
• Responsible for obtaining and verifying the required as-built and test documentation upon job completion and ensuring that all work meets or exceeds requirements and specifications before signing off on the completed project.
• Assist the OSP IT Manager in creating as-built maps and related information.
• Assist with OSP infrastructure installation and problem determination related to the Campus Security Camera and Campus Emergency Call Station programs.

• Ensure tasks are being done in a timely and proper manner.
• Actively audits results to ensure correctness.
• Provide staff with information, training, tools, and equipment required to perform tasks.
• Maintain a list of priorities for standard troubleshooting and non-critical repair locations.
• Work closely with Telephone Services and EITS telephone technicians to identify emerging problem areas and determine their priority.

• Ensure that all locate requests are responded to as the Georgia locate law requires.
• Ensure that locates are being performed accurately and carefully. Actively audit locates being performed by EITS staff regularly.
• Provide locate staff/crew with information, training, tools, and equipment required to perform locate tasks.

• Identifies and isolates the issue.
• Identifies and obtains contact information for suitable repair contractors.
• Calls in available repair contractors and supervises work to ensure it is performed correctly and on time.
• Check with other EITS/UGA departments to verify service has been restored properly.
• Provide proper notification to customers of issues.
• Notify supervisors and others of outages as appropriate and provide regular updates.