UTS - Temporary Insurance Payment Poster at UNC Chapel Hill

University of North Carolina - Chapel Hill

$18/hr or more depending on experience

United States, North Carolina, Chapel Hill

104 Airport Dr (Show on map)

Oct 23, 2025

Posting Information

Department	HR UTS Partnership
Career Area	Administrative/Clerical Support
Posting Open Date	10/22/2025
Application Deadline	10/31/2025
Position Type	Temporary Staff (SHRA)
Position Title	UTS - Temporary Insurance Payment Poster at UNC Chapel Hill
Position Number
Vacancy ID	S026298
Full-time/Part-time	Part-Time Temporary
Hours per week
Work Schedule	part-time; 30 hours/week; confirm schedule with manager
Position Location
Hiring Range	$18/hr or more depending on experience
Proposed Start Date
Estimated Duration of Appointment	2 months or less

Position Information

Be a Tar Heel!	A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn. One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community. University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks that include numerous retail and restaurant discounts, savings on local child care centers and special rates for performing arts events.
Primary Purpose of Organizational Unit
Position Summary	The Payment Posting Specialist is responsible for accurately posting incoming payments from insurance companies and patients into the organization's billing system. This role ensures that all payments are recorded properly and in a timely manner, enabling accurate patient account balances and efficient revenue cycle operations. Review and post insurance and patient payments (EOBs, ERAs, checks, credit card transactions). Resolve discrepancies in payment applications, including denials, short pays, and overpayments. Maintain accurate records of payment transactions in compliance with HIPAA and internal policies. Process refunds or adjustments as necessary following approval guidelines. Support audits by preparing and submitting documentation as needed. Review and post insurance and patient payments (including EOBs (Explanation of Benefits)/ERAs(Electronic Remittance Advice) checks, and credit card transactions) into the billing system Apply payments accurately to patient accounts, ensuring correct allocation to services rendered Identify and resolve payment discrepancies, such as denials, short pays, and overpayments Process refunds and adjustments according to established approval guidelines Maintain accurate and up-to-date payment records in compliance with HIPAA and internal policies Reconcile daily payment batches Communicate with internal billing and collections teams regarding payment issues or account discrepancies Support audit processes by preparing and submitting required payment documentation Respond to internal and external inquiries related to posted payments
Minimum Education and Experience Requirements	High school diploma or GED required; associate's degree preferred. 1-3 years of experience in payment posting and dental billing in a healthcare setting. Experience with electronic health record (EHR) systems and payment posting software preferred (Epic)
Required Qualifications, Competencies, and Experience	Strong attention to detail and high accuracy in data entry. Knowledge of EOBs (Explanation of Benefits)/ERAs(Electronic Remittance Advice) and basic accounting principles. Excellent organizational and time management skills. Strong problem-solving and analytical abilities. Ability to maintain confidentiality and comply with HIPAA regulations.
Preferred Qualifications, Competencies, and Experience
Special Physical/Mental Requirements
Campus Security Authority Responsibilities
Special Instructions	UNC-Chapel Hill and NC State University are collaborating to extend NC State's internal temporary staffing function as a shared service for both institutions. Under this partnership, UTS provides exclusive temporary staffing services to UNC-Chapel Hill and NC State, employing candidates to work as temporary employees in a variety of jobs on both campuses. If you are interested in applying to this position please click on the following link: https://jobs.ncsu.edu/postings/224360
Quick Link	https://unc.peopleadmin.com/postings/308456
Temporary Employment Policies	http://hr.unc.edu/policies-procedures-systems/spa-employee-policies/temporary-employment/relevant-policy-information-for-temporary-employees/

Posting Contact Information

Office of Human Resources Contact Information

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to employment@unc.edu

Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.

Equal Opportunity Employer Statement

" NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity."