Cash Application Representative

Children's National Medical Center
United States, Maryland, Silver Spring
801 Roeder Rd #300 (Show on map)
Oct 22, 2025
Description The Cash Application Rep II will be responsible to post payments and make adjustments to patient accounts. H/She will maintain records in filing system, document activities and contacts in system. Will develop understanding of assigned managed care contractor and payor requirements. Qualifications Minimum Education High School Diploma or GED (Required) Minimum Work Experience 2 years Related experience (Required) 3 years Health care experience (Required) Or 1 year Business Operations Spec. I or II (Required) Functional Accountabilities Patient Accounts Receive electronic and hard copy payment batches from payers; review documents for proper authorizations prior to posting; allocate and post payments to correct accounts. Process prepared requests for contractual adjustments and denials based on codes. Process inter-company transfers. Re-establish reimbursement paid in error and accounts receivable; identify and correct credit balances resulting from double payments. Based on payer requirements and department practices, determine amount to bill from parent/ guarantor. Recommend write-off amounts to manager for decision-making. Refunds Analyze overpayments and credit balances. Based on guidelines and contractual requirements, recommend refunds to manager for approval. Record Record all check numbers received from the bank into an Excel spreadsheet daily. Reconcile batch amounts with posting process. Evaluate late charges for accuracy and enter late charges into an Excel spreadsheet daily. Safety Speak up when team members appear to exhibit unsafe behavior or performance Continuously validate and verify information needed for decision making or documentation Stop in the face of uncertainty and takes time to resolve the situation Demonstrate accurate, clear and timely verbal and written communication Actively promote safety for patients, families, visitors and co-workers Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance Organizational Accountabilities Organizational Accountabilities (Staff) Organizational Commitment/Identification Anticipate and responds to customer needs; follows up until needs are met Teamwork/Communication Demonstrate collaborative and respectful behavior Partner with all team members to achieve goals Receptive to others' ideas and opinions Performance Improvement/Problem-solving Contribute to a positive work environment Demonstrate flexibility and willingness to change Identify opportunities to improve clinical and administrative processes Make appropriate decisions, using sound judgment Cost Management/Financial Responsibility Use resources efficiently Search for less costly ways of doing things Safety Speak up when team members appear to exhibit unsafe behavior or performance Continuously validate and verify information needed for decision making or documentation Stop in the face of uncertainty and takes time to resolve the situation Demonstrate accurate, clear and timely verbal and written communication Actively promote safety for patients, families, visitors and co-workers Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance Primary Location : Maryland-Silver Spring Work Locations : Tech Hill 12211 Plum Orchard Drive Silver Spring 20904 Job : Accounting & Finance Organization : Finance Position Status : R (Regular) - FT - Full-Time Shift : Day Work Schedule : M-F Job Posting : Oct 22, 2025, 1:08:39 PM Full-Time Salary Range : 37336 - 62046.4