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Director Program EPMO

Cone Health
United States, North Carolina, Greensboro
Oct 22, 2025
The Program Director - EPMO is a senior leader within the Enterprise Portfolio Management Office responsible for ensuring the successful execution of enterprise programs and projects aligned with strategic priorities. Reporting to the Executive Director of the Transformation Management Office within the Office of Strategic Advancement, the Program Director partners in a dyad relationship with the Portfolio Director to translate strategy into action through disciplined delivery and cross-functional coordination. This role serves as the central point of accountability for program delivery, risk and issue management, and benefits realization. The Program Director works collaboratively with operational, clinical, and functional leaders to ensure that prioritized initiatives are delivered effectively-on time, within scope and budget, and with measurable outcomes that drive enterprise value.
Program Execution & Delivery Oversight
* Lead the execution of large, cross-functional enterprise programs aligned with strategic
objectives.
* Ensure adherence to approved scope, schedule, budget, and quality standards across all
program components.
* Establish consistent program management practices, methodologies, and tools across the
EPMO.
* Track and report progress toward defined outcomes and key performance indicators.
Risk, Issue & Change Management
* Proactively identify and mitigate risks and issues that may affect program delivery or
outcomes.
* Ensure change control processes are applied consistently and transparently across
projects.
* Support program sponsors and project managers in navigating complexity and removing
execution barriers.

Resource Coordination & Alignment
* Collaborate with Portfolio Director to align program resource requirements with
enterprise capacity planning.
* Partner with functional and operational leaders to assign and coordinate appropriate
project teams.
* Ensure efficient and effective use of internal and external resources to meet program
demands.

Leadership & Coaching
* Provide direction and support to Project Managers and Program Managers responsible for
execution.
* Foster a culture of accountability, transparency, and continuous improvement across
delivery teams.
* Responsible for the EPMO Center of Excellence to deploy program and project
management standards of practice
* Mentor staff in project management discipline, leadership development, and stakeholder
engagement.

Stakeholder Engagement & Communication
* Serve as the primary liaison for executive sponsors, operational leaders, and delivery
teams for in-flight programs.
* Provide regular program status updates, insights, and escalations to governance boards
and senior leadership.
* Translate complex program updates into executive-level communication that drives
understanding and alignment.
EDUCATION:
Required: Bachelor's degree in business, engineering, healthcare administration, or
related field of study.

Preferred: Master's degree, preferred in business, engineering, healthcare
administration, or related field of study.
EXPERIENCE:
Required:
Minimum of 7 years of experience in a healthcare, business, or operational leadership
role.
* At least 5 years of experience managing complex programs with cross-functional scope
and enterprise impact.
* Demonstrated experience delivering strategic initiatives through structured program and
project management methods.
* Proven ability to lead teams through ambiguity, organizational change, and tight
timelines.
* Experience working within a matrixed organization and driving alignment across
multiple stakeholders
LICENSURE/CERTIFICATION/REGISTRY/LISTING:
Required: Project Management Professional (PMP) Certification or Agile Scrum Master
Certification
Preferred: Program Management Professional (PgMP) Certification, Agile Product
Owner Certification, Lean Certification, Six Sigma Certification

Knowledge, Skills and Abilities

Core Competencies:
* Program and project execution in complex environments
* Benefits realization, risk mitigation, and timeline adherence

Analytical & Technical:
* Strong command of program performance metrics and reporting
* Proficiency with project management platforms and enterprise reporting tools (e.g.,
ServiceNow, MS Project, Planview, Smartsheet, Tableau)

Communication & Influence:
* Strong leadership presence and executive communication skills
* Proven ability to collaborate and influence without authority
* Ability to navigate organizational complexity and drive results through others

Equal Opportunity Employer At Cone Health, we strive to create a welcoming atmosphere that celebrates a diverse and unique workforce. We believe in offering equal opportunities for employment to all applicants and employees, regardless of their race, religion, age, sex, sexual orientation, gender identity, veteran's status, ethnicity, national origin, disability, color, or any other characteristic protected by law. Our hiring and employment choices are based on each individual's qualifications, skills and performance. We believe that by embracing the diversity of our team, we can better serve our patients, communities and each other.
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