Business Program Manager (II)

Join a world-renowned technology leader that is at the forefront of innovation, shaping the future of how we connect, work, and live. This organization is driven by a mission to make information universally accessible and useful, creating groundbreaking products and services that impact billions globally. As a partner with Aquent, you'll have the unique opportunity to contribute to a company that thrives on big ideas and empowers its talent to make a significant difference.

Are you a highly strategic and detail-oriented program management professional ready to drive critical partner operations and elevate strategic decision-making? This is an exceptional opportunity to step into a pivotal role where your expertise will directly influence the efficiency and effectiveness of key partnerships, ensuring seamless operations and enabling the company's ambitious growth objectives. You will be instrumental in optimizing how the organization collaborates with its external partners, turning complex challenges into streamlined solutions and contributing to the success of high-impact initiatives.

In this role, you will lead the charge in managing the full lifecycle of partner-related projects, from anticipating potential issues and crafting innovative solutions to orchestrating cross-functional collaboration. Your work will directly support the strategic selection of partners, streamline engagement models, and resolve critical escalations, ensuring that the company's partner ecosystem operates at peak performance. You will translate complex data into compelling executive communications, driving informed decisions and fostering robust, productive relationships across the organization and with external stakeholders.

**Primary Duties:**

* **Process Excellence & Accountability**: Establish, track, and optimize operational processes in close collaboration with diverse stakeholders, ensuring adherence to compliance and privacy policies, and driving continuous improvement through automation and adoption.

* **Data-Driven Strategy**: Conduct deep-dive data analysis to unearth interpretable insights, delivering data-driven strategic recommendations that integrate business, product, and technical perspectives to stakeholders at all levels.

* **Collaborative Program Leadership**: Partner with team members and key stakeholders to define program goals, prioritize deliverables, and understand cross-team impact, fostering a culture of shared success.

* **Performance & Metrics Management**: Define critical program metrics, lead cross-functional teams to achieve program success, and proactively implement corrective actions to overcome organizational challenges.

* **Impact Measurement & Optimization**: Identify, collect, and track key metrics for program and project impact, leveraging these insights to continuously drive results and refine strategies.

* **Vision & Buy-in**: Champion the program vision and objectives, ensuring they are met or exceeded, and skillfully secure buy-in from executive sponsors and stakeholders.

* **Continuous Improvement**: Facilitate post-implementation feedback loops, maintain up-to-date documentation, and propose and implement changes for ongoing enhancement.

* **Strategic Communication**: Develop and deliver effective, strategic communications tailored to diverse stakeholder groups, facilitating information exchange and decision-making.

* **Cross-Functional Expertise & Risk Mitigation**: Cultivate positive relationships with product and service experts across teams, leveraging their knowledge to drive improvements, identify dependencies, and proactively mitigate risks to ensure product and program excellence.

* **Strategic Program Development**: Play a key role in developing strategic programs, acting as a domain authority to guide leadership in making critical decisions that advance product and program excellence.

* **Roadmap & Expectation Management**: Create and manage project roadmaps to effectively manage stakeholder expectations, coordinate resources, and communicate strategic plans.

* **Stakeholder Relationship Management**: Build rapport and credibility with cross-team stakeholders, managing expectations, and providing valuable input to help achieve project goals.

* **Risk Management**: Conduct comprehensive risk identification, assessment, and ongoing monitoring, meticulously tracking their evolution and influence on project and program objectives.

* **Solution Documentation**: Develop clear and concise written documentation outlining solution scope, design, task-level deliverables, milestones, and management processes to ensure stakeholder accountability.

* **OKR Development & Monitoring**: Develop and refine Objectives and Key Results (OKRs) across programs, monitoring progress closely with organizational and executive leadership.

* **Program Goal Prioritization**: Lead the development of program goals and prioritization, translating stakeholder needs into actionable deliverables, defining program roadmaps, and driving critical decisions.

**Must-Have Qualifications:**

* Demonstrated expertise in Program Management principles and methodologies.

* Strong foundation in relevant subject matter domains through education and continuous learning.

* Proven ability to build and leverage professional networks effectively.

* Deep understanding of industry trends and dynamics.

* A track record of applying situational leadership to adapt to diverse challenges.

* Exceptional skill in identifying and capitalizing on new opportunities.

* Proficiency in managing and facilitating effective meetings.

* Solid product knowledge, enabling informed decision-making.

* Expertise in risk management, including identification, assessment, and mitigation.

* Adept at strategic resource allocation to maximize efficiency and impact.

* Advanced skills in data analysis and synthesis, translating complex data into actionable insights.

* Excellent client and partner management capabilities, fostering strong relationships.

* Compelling storytelling abilities to communicate complex information clearly and persuasively.

* Strong consultative skills, capable of advising and guiding stakeholders.

* Robust business acumen, understanding organizational objectives and market forces.

**About Aquent Talent:**

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.