College in the Schools Program Coordinator

Purpose & Objectives:
Provide coordination for the University of Minnesota Duluth College in the Schools program (CITS); includes operations management, planning and documentation; supervision, mentoring and coordinating professional development and college visits. Implement best practices including quality control procedures. Negotiate contracts on behalf of the Registrar and the University of Minnesota Duluth. Builds strong relationships and delivers ongoing communication, and flow of student and course records with partner school districts and UMD. Manage CITS records responsibilities for over 18 UMD and 60 high school CITS faculty. Draft the annual CITS budget, manage revenue and expenses, and approve expenditures. Deliver CITS services, manage data processes, which update and audit academic records, and coordinate with Registrar services to achieve service excellence. Support data driven decisions and contribute to data tracking. Support academic record and information compliance with technology protocols, FERPA regulations, the Higher Education Opportunity Act, ever-changing federal and state regulations and University policy and practices. Participate in effective communication with all stakeholders using various technologies. Assist in the coordination and testing of systems enhancements for CITS services. Provide design specifications and documentation for improved business processes and reporting. Facilitate and support UMD academic stakeholders, students, faculty, and staff in the College in the Schools program.

Essential Job Functions, Duties & Responsibilities:
This is a hybrid position that requires in-person presence with remote working opportunities.

Program Management (60%)
* Support College in the Schools program academic records, operations, and services in accordance to the same standard of all University of Minnesota Duluth academic records.
* Provide daily support of complex student information system processes, as well as support instructional and academic records of the College in the Schools program.
* Recommend and support Office of the Registrar departmental goals, objectives, policy, and best practices that align with the University's mission and strategic enrollment management goals
* Assist in the supervision of staff and student employees who support College in the Schools programs and services.
* Assist in the coordination of data access and security for the student information system for the UMD campus in the area of College in the Schools UMD faculty liaisons, High School leadership, faculty, and staff.
* Collaborate with faculty, staff and administration to ensure compliance with institutional, professional and legal standards and regulations related to academic records.
* Review program policies and procedures to ensure alignment with accreditation standards and inform the Registrar of any concerns or discrepancies.
* Manage the CITS budget and track expenses.
* Maintain documents and assessment data that are required for accreditation.
* Stay current in the understanding of the NACEP accreditation standards, including attending webinars, meetings, conferences, etc.

Collaboration, Engagement, and Outreach (35%)
* Coordinate and collaborate with the UMD academic community and high school partners or potential partners on policy, business practices, information systems and operations; provide training and information.
* Plan and organize program workshops, campus visits, and advisory board meetings.
* Engage with CITS partners in problem resolution, communication of updates, important reminders.
* Serve as a resource to faculty liaisons and high school partners and assist with problem solving, as needed.
* Provide information on program policies, procedures, dates and deadlines to faculty, staff, and students.
* Opportunity to lead other Enrollment Management departmental outreach initiatives to the K-12 community that promotes a college-going culture.

Other duties as assigned (5%)

Required
* Bachelor's degree plus at least four years of relevant experience, or Master's degree plus at least two years of relevant experience.

Preferred
* Experience working in an educational setting
* Demonstrated experience in collaboration and teamwork
* Demonstrated commitment to equal opportunity and ability to work with, engage and support others from diverse backgrounds and cultures
* Experience with Word, Excel, PowerPoint, and Google suite tools or similar platforms.
* Demonstrated experience in complying with administrative and academic policies
* Demonstrated experience in using complex technologies for information management and decision making
* Demonstrated ability to operate independently, routinely making critical decisions, and exercising sound judgment
* Demonstrated analytical and problem-solving skills
* Strong written communication skills and experience preparing reports
* Demonstrated effectiveness in oral communication skills in both small and large group settings and interpersonal communication skills.
* Experience in effective customer service and accurate records management of private information
* Knowledge of admissions and academic records such as Campus Solutions/PeopleSoft/Oracle student administration or related, integrated systems.

The primary purpose of the Office of the Registrar (OTR) is to support the University's values, mission and objectives by serving as the office of academic records and compliance for students, faculty, staff, alumni, and the public. The UMD Office of the Registrar's mission is to make a positive difference in the lives of the UMD community. Major objectives include establishing and managing accurate and timely academic records; providing efficient, knowledgeable and respectful delivery of services; developing solutions to academic challenges, and enforcing UMD's academic records compliance obligations. The Office of the Registrar is committed to cultivating and sustaining an environment that is diverse, equitable, and inclusive. Fairness, honesty, accuracy, timeliness, and consistency are OTR team values that help support a high quality, comprehensive, and diverse educational environment for all people. The College in the Schools Program Manager will foster strong collaboration across all units within Enrollment Management and contribute to the success of the entire enterprise.

Pay Range: $50,000.00 - $58,000.00; depending on education/qualifications/experience

Time Appointment: 100% Appointment

Position Type: Faculty and P&A Staff

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

Complete applications must include:
1. Letter of application/cover letter
2. Current resume/curriculum vitae
3. Finalists will be asked to provide contact information for three professional references

Application review will begin November 3, 2025. This position will remain open until filled.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

University of Minnesota, Duluth (UMD)

The University of Minnesota, Duluth (UMD) consistently ranks among the top Midwestern, regional universities in U.S. News and World Report's "America's Best Colleges" issue.

Overlooking Lake Superior, UMD provides an alternative to both large research and small liberal arts environments and attracts students looking for a personalized learning experience on a medium-sized campus of a major university. A firm liberal arts foundation anchors a variety of traditional degree programs, as well as professional and graduate students that draw on UMD's many research institutes and labs.

At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America's Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).