Project Manager (Revenue Cycle)

Job Description

Plans, manages, and coordinates project activities to ensure goals and objectives of multiple and large projects are accomplished within prescribed time-frame and funding parameters. Establishes timelines and ensures project deadlines are met. Maintains integrity and cost containment of projects.

Job Responsibility

• Plans, manages, and coordinates projects and ensures project initiatives and timelines are met. Develops project initiation process by defining project scope, determining action items, assigning ownership, creating project timetables, and tracking execution and workflow; prepares, presents and distributes project status reports.
• Evaluates, plans, and monitors project implementation for clinical systems; manages project and project delivery teams, ensures deadlines are met, escalates issues for appropriate, timely resolution and adheres to standardized project management methodologies.
• Develops interdisciplinary project teams in coordination with clinical community to ensure deployment of systems; serves as liaison to project sponsors, project teams and stakeholders; works with internal, external groups to optimize success of project deployment.
• Communicates with user departments and project teams on project activities; confers with project staff and vendors to provide support and resolve problems; collaborates with clinical, financial and quality teams to define and develop metric goals. Partners with management to develop tools and metrics to evaluate performance of target initiatives; assists with planning monitoring criteria and methodology.
• Ensures availability of performance measurement data for review and analysis; evaluates and drives risk management process improvements, efficiencies and workflow enhancements.
• Partners with management, identifies end user education, training program and services; assists in the development and maintains department policies and procedures.
• Provides subject matter expert support in the development of clinical information systems and integration to improve the timely completion of projects.
• Operates under general guidance and work assignments are varied and require interpretation and independent decisions on course of action.
• Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

Job Qualification

• Bachelor's Degree required, or equivalent combination of education and related experience.
• 1-3 years of relevant experience, required

Preferred Skills/Experience:

Core Project Management Expertise:

• Project Planning & Scoping: Ability to define project objectives, deliverables, scope, timelines, and resource requirements for complex RCM initiatives.
  Stakeholder Management: Skill in identifying, engaging, and managing expectations of diverse stakeholders (e.g., IT, clinical operations, finance, coding, billing, external vendors).
• Risk & Issue Management: Proactive identification, assessment, mitigation, and escalation of project risks and issues specific to RCM processes.
• Schedule & Budget Management: Proficiency in developing and tracking project schedules, managing budgets, and ensuring projects stay on track financially.
• Change Management: Expertise in leading change initiatives, ensuring smooth adoption of new RCM processes, technologies, or policies.
• Quality Assurance & Process Improvement: Ability to define quality standards, monitor project outcomes, and identify opportunities for continuous process improvement within the revenue cycle.
• Reporting & Communication: Strong capability in creating clear, concise, and executive-level project status reports, presentations, and dashboards.

Strategic & Executive Support Skills:

• Strategic Thinking & Alignment: Capacity to understand the VP's strategic vision, translate it into actionable projects, and ensure projects align with broader organizational goals.
• Executive Communication & Presentation: Ability to communicate complex information clearly and concisely to senior leadership, focusing on key outcomes, risks, and recommendations.
• Proactive Problem Solving & Decision Making: Independent ability to anticipate challenges, identify solutions, and make informed decisions, escalating only when necessary.
• Cross-Functional Collaboration: Skill in building relationships and effectively collaborating with various departments and/or leaders that impact or are impacted by the revenue cycle.

Leadership & Soft Skills:

• Leadership & Influence: Ability to lead projects, motivate members, and influence stakeholders without direct authority.
• Adaptability & Resilience: Capacity to thrive in a fast-paced, complex, and constantly evolving healthcare environment.
• Attention to Detail & Accuracy: Critical for managing complex data and financial impacts.
• Analytical Thinking: Strong ability to break down complex problems, analyze data, and synthesize information to drive solutions.
• Conflict Resolution: Skill in mediating disagreements and fostering constructive collaboration among project participants.
  

*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).