Sr. Manager, Surgical Learning & Development

At MIMEDX, our purpose starts with helping humans heal. We are driven by discovering and developing regenerative biologics utilizing human placental tissue to provide breakthrough therapies addressing the unmet medical needs for patients across multiple areas of healthcare. Possessing a strong portfolio of industry leading advanced wound care & surgical products combined with a promising clinical pipeline, we are committed to making a transformative impact on the lives of patients we serve globally.

We are excited to add a Senior Manager, Surgical Learning & Development to our Sales Training team! The position will pay between $154,000 - $188,000 plus annual bonus based on previous relevant experience, educational credentials, and location. This is a remote position with extensive travel in the field.

POSITION SUMMARY:

Direct the surgical training strategy for field sales team to include needs analyses and curriculum oversight with a focus on the MIMEDX sales execution. Ensure learning initiatives are aligned with company goals, objectives, and long-term strategies. Design and implement a sustainable curriculum maintenance strategy with communicated service levels. Identify, review, select, and implement the appropriate learning curriculum. Provide learning paths and course content to ensure alignment with company objectives. Serve as the main point of contact on learning initiatives and training systems for agency partners. Consistent travel with field personnel to assess ongoing training needs, development areas and opportunities for improvement.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Manage and develop training team members to deliver training content
• Direct and help administrate the curriculum instructional process and deliverables, evaluating quality and alignment of programs on an ongoing basis
• Develop and manage curriculum project plans; communicating with stakeholders, partners, and others as required
• Manage new product launches
• Conduct curriculum needs analyses, identify performance and skills/knowledge gaps, and recommend appropriate training strategies
• Author curriculum development standards, processes, and templates to produce consistent quality instructional materials
• Collaborate with functional partners within the organization to ensure company training goals and objectives are being met
• Lead the design and development of learning via a variety of delivery modalities (e.g. classroom, eLearning, virtual classroom, etc.) on content to include product knowledge, technical, applications, etc.
• Identify needs and document requirements for system enhancements; provide guidance on upgrade needs/future functionality

• Primary contact for agency partners, assist users with utilization of all training modules/software programs, track and manage agency partner completion records

• Work with IT and other business stakeholders to identify and address interface/integration needs/changes between the LMS and other internal systems

• Identify training needs both internal and external, and develop appropriate training solutions (e.g. eLearning, webinars, instructor-led training, learning labs, comprehensive user guides, job aids, and other learning materials)
• Maintain up-to-date learning paths, courses, and tests
• Provide guidance and leadership to support staff as it relates to the training needs
• Support and facilitate the pull through of the MIMEDX sales model across the field organization, including utilization of selling tools & dashboards in Salesforce.
• Research and select development tools, courseware, and services
• Provide guidance and leadership to support staff as it relates to the training needs

• Extensive travel required for training

EDUCATION/EXPERIENCE:

• BS/BA in related discipline (technical and/or adult learning field)
• 5+ Years of surgical training experience
• Prefer 5+ years of experience in surgical sales with 1-2 years of progressively responsible positions, or verifiable ability. Certification required in some areas
• 5+ Years of MIMEDX Sales Experience with a focus on surgical products and procedures with emphasis on spine and colorectal surgeries

OR

• MS/MA and 5-7 years of experience in surgical field. Certification is required in some areas
• Prefer 1 to 2 years supervisory experience
• Experience leading large, complex learning initiatives
• Experience with Learning Management Systems

SKILLS/COMPETENCIES:

• Excellent oral, written, and interpersonal communication skills
• Ability to interact with all levels of management, both internal and external customers
• Ability to influence others to achieve desired results using tenacity and diplomacy
• Ability to prioritize and respond with a sense of urgency to all inquiries and requests
• Proficient in MS Office, Learning Development, and LMS programs
• Excellent project management and problem solving skills
• Organized, flexible, and able to multi-task while maintaining a high level of efficiency and attention to detail
• Understanding of instructional design approaches and ways to map learning objectives to levels of interactivity
• Ability to design and implement eLearning solutions
• Strong performance consulting skills