Maintenance Technical Support Engineer

Alstom
United States, Delaware, New Castle
42 Lukens Drive (Show on map)
Oct 14, 2025
About Alstom At Alstom, we design, build, and service the transportation systems that move people-high-speed trains, metros, monorails, trams, signaling systems, infrastructure, and digital mobility solutions. With more than 80,000 employees worldwide, we're committed to accelerating greener, smarter mobility and reducing carbon emissions across the globe. Objective Operate bench test equipment to validate and repair railroad electronic, computer, and electrical systems Perform componentlevel repairs using both power and hand tools Carry out automated and manual testing on circuit boards and electronic equipment under the supervision of the Electronic Work Center Supervisor Adhere strictly to safety standards (electrical, mechanical, CFC) Use Microsoft Office (including Access) for reporting and analysis Log work and track tasks in SAP Train and support other technicians on shop processes, safety, and best practices Advise Technical Engineers or Shop Supervisors on technical issues and process improvements Responsibilities & Accountabilities Comply with established safety protocols in the Technical Work Center and at the New Castle facility Validate, troubleshoot, and repair electronic, electrical, and computer equipment from multiple shop areas Perform componentlevel circuit board repairs, soldering, wiring, and connector work Operate, maintain, and calibrate electronic test equipment Document failures, write repair reports, record data, and interpret failure logs Assist in creating or updating electronic, electrical, and mechanical schematics or drawings Work in an ESD (electrostatic discharge) controlled environment Help build and repair bench test setups Use compressed air, pneumatic tools, and precision measuring devices Operate test instruments (oscilloscopes, voltmeters, meggers, chart recorders, high-voltage DC/AC power supplies) Safely operate power tools (drills, chop saws, grinders, etc.) and hand tools (wire crimpers, torque wrenches, etc.) Repair 120/240 VAC systems Work hands-on with operating systems (DOS, Windows) and use Microsoft Office (especially Excel); understand basic LON communications Consult with and support Technical Engineers and Shop Supervisors on daily technical decisions Train peers and junior technicians on product repairs, data entry, Alstom processes, and safety standards Enforce the proper use of PPE and coach others on safety compliance Education & Certification Requirements High School Diploma (required) Two- to fouryear degree in electronics or equivalent military electronics training (preferred) Experience Mandatory Experience with electronic testing and repair Proficiency using schematics, oscilloscopes, multimeters, and related tools to troubleshoot equipment at the component level Desirable Exposure to rolling stock maintenance Understanding of safety management systems and risk assessments Solid grasp of electronic principles, circuit design, and testing methodologies Competencies & Skills Strong technical problem-solving skills, with attention to cost and practicality Ability to assess and manage technical risks Excellent interpersonal and communication skills Self-motivated, proactive, and detail-oriented Comfortable working independently or in a team environment Eagerness to learn new technologies and mentor others High work ethic, dedication, and commitment to quality Alstom is proud to be an equal opportunity employer. We value diversity across all 63 countries we operate in and are dedicated to fostering an inclusive work environment for all applicants. If you're ready for the challenge, we'd love to hear from you. #PCRO Job Segment: Facilities, Technical Support, Data Entry, ERP, SAP, Operations, Technology, Administrative