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Complex Litigation Claims Adjuster II

Presbyterian Healthcare Services
life insurance
United States, New Mexico, Albuquerque
1100 Central Avenue Southeast (Show on map)
Dec 23, 2025

Location Address:

9521 San Mateo NE , Albuquerque, New Mexico 87113-2237, United States of America

Compensation Pay Range:

Minimum Offer $:

67100.8

Maximum Offer for this position is up to $:

102460.8

Now hiring a

Complex Litigation Claims Adjuster II

Summary:

The Complex Litigation Claims Adjuster II investigates, evaluates, and negotiates more severe and complex claims and litigation to a successful resolution and in compliance with company standards. This position will have a strong background in the claims/litigation process and familiarity with all lines of PHS insurance/claim types. The complex litigation claims adjuster must demonstrate strategic thinking and sound decision-making.

Claim types include primarily medical malpractice but may include such claims as Directors and Officers, general and premises liability, property damage exposures of a more severe and complex nature. Maintains claims database documentation, appropriate reserving and case strategy. At the direction of the risk director and risk attorney, directs PHS participation in defense of claims and litigation.

Experience managing and resolving high severity injury claims and litigation, proven skills in time management and caseload management, and must be able to document claim files by accurately capturing and updating claims data/information in compliance with best practices.

Provide general assistance and support to risk management and legal activities.

Type of Opportunity:

Full time

Job Exempt:

Yes

Job is based :

Reverend Hugh Cooper Administrative Center

Work Shift:

Days (United States of America)

Responsibilities:

Complex Litigation Claims Adjuster II-ABQ

Qualifications:

*Bachelors degree required, 6 years of equivalent experience may be substituted in lieu of degree.
*5 years of experience managing medical malpractice, general liability, property/casualty claims and litigation including some experience with high severity claims
*5 years relevant experience in managing complex claims litigation and settlement.
*Licensed Adjuster- State of NM or eligible for licensure in NM
*Some graduate school and/or professional industry designation (ARM, AIC) preferred.
*Paralegal certification preferred
*Requires knowledge of legal issues, data management and interpretation, and effective communication skills
*Ability to multi-task while maintaining discretion, confidentiality, and accuracy/due diligence.
*Strong computer skills with a penchant to adapt easily to learning new software.
UPDATED 6/9/25

All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.

Wellness
Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.

Why work at Presbyterian?
As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.

About Presbyterian Healthcare Services
Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.

Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.

Inclusion and Diversity
Our culture is one of knowing and respecting our patients, members, and each other. We capture this in ourPromise and CARES commitments.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

We're Determined to Support New Mexico's Well-Being | Presbyterian Healthcare Services
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