Digital Cloud Solutions Architect
 Microsoft | |
 United States, Georgia, Atlanta | |
 Oct 07, 2025 | |
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OverviewAt Small Medium Enterprises and Channel (SME&C), we are leading a rapidly-growing, Artificial Intelligence (AI)-powered global sales team-one that is deeply driven by customer success. By uniting our Small Medium Business (SMB), Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry's most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation. We are currently hiring a Digital Cloud Solutions Architect. SME&C is more than a sales organization-it's a culture of innovation, opportunity, and inclusivity. Here, you'll be part of a diverse, performance-focused, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do. If you thrive in a constantly-evolving, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career. Together, we are shaping the future of business. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
ResponsibilitiesSales Customer Engagements* Proactively engages with and reaches out to customer technical decision makers and influencers proactively and independently. Utilizes information on customer business, industry, needs, competitor landscape and key priorities to support customer's digital transformation, challenge them when necessary, and position the customer to deliver architectures. Keeps up to date with customer information, industry and market trends, and compliance regulations.* Uses knowledge of customer context, cross-solution or portfolio expertise, and deep technical and market/industry knowledge to build credibility with customers individually or at scale. * Leads and ensures technical wins for core and adjacent technologies by leading technical discussions with customers and establishing rules of engagement (e.g., role boundaries, handoff strategies) for extended teams, leveraging knowledge of processes (e.g., Managed Service Provider, co-sell Partners), tools, and programs (e.g., FastTrack, End Customer Investment Funds).Searches for customer references to use in engagements. Scale & Collaboration* Captures core competitior knowledge across solution areas and delivers back to product and engineering teams to enhance team capabilities and develop compete strategies.* Applies and customizes existing demonstration assets. Demonstrates and oversees demonstrations (e.g., Architectural Design Sessions, Proof of Concept sessions) of solutions based on multiple Microsoft products through initial engagements. Architecture Design and Deployment* Receives and synthesizes data about customer/partner business and technical requirements, addresses them with technical architecture(s), and demonstrates and proves the capability and value of those solutions through design collaboration sessions with the customer/partner.* Drives pilots, proof of concept (POC), and value (e.g., optimizing solutions and costs) for multiple technical solutions across technology areas to prove the proposed architecture design. Moves the customer forward from pilots to productive deployments by rooting pilots in business impact. Appropriately leverages growth levers (e.g., Azure Credit Offer [ACO]) to ensure successful adoption of POCs.* Leads customer/partner projects that implement technical architecture(s).Provides thought leadership for technical architecture design, development, and deployment and supports the customer/partner throughout pre-sales and/or implementation. Driving Customer Success* Builds customer timelines to identify and gain buy in on metrics in conjunction with partners to align with customer's digital transformation initiative and expand customer success coverage as a discipline. Establishes cadence for checking in and reporting on people, process and technology progress.* Acts as the Voice of the Customer by driving new feedback, blockers, insights, resource (e.g., OneList, End Customer Investment Funds) items across territories so they can be added and prioritized. Represents the customer to product teams to shape products and services by providing insights across the territory. Technical Leadership* Builds their own readiness plan and proactively identifies learning gaps. Grows domain knowledge and practices expertise by communicating with customers, partners, and colleagues to expand knowledge of architecture. * Shares ideas, insight, and strategic, technical input with team members using knowledge of Microsoft cloud solutions and their context in the competitorlandscape. Provides thought leadership by acting as role model for the architect community and consistently sharing knowledge to increase the functional or technical skills and expertise of peers in ways that impact career goals and business outcomes. Other* Embody our Culture and Values | |