Returns Auditor II

The Returns Auditor is responsible for inspecting and testing tools from 30 Day Returns.

Duties and Responsibilities

• Read and comprehend RGA (RMA) forms, packing list, or return goods form

• Visually inspect all tool models for cleanliness and to ensure all parts for the tools are returned

• Inspect and test all tool models for proper functionality

• Make disposition decisions

• Review paperwork to ensure tools are dispositioned correctly

• Complete dielectric test on all corded products to ensure proper operation

• Responsible for quality of work

• Track and complete daily count paperwork

• Complete check sheet for each order inspected

• Assist within the department as needed

• Practice 5S and Safety

• Able to react to change effectively and handle other tasks as assigned including working alternate shifts and weekends as needed

• Ability to work multiple positions in the operation as needed

• Seen as a subject matter expert in the area who can train and assist others as needed

• Knowledgeable of all functional testing for tools going through audit station

Physical Demands

• Stand for long periods of time while inspecting tools

• Must be able to lift 30 pounds

• Frequent bending, stooping, pushing and pulling of parts and containers

• Repetitive motion

• Able to work in various temperature conditions

Education and Experience Requirements:

• High School or GED diploma required

• Excellent organizational skills and time management skills required

• Must have basic math and computer skills

• High attention to detail

• Ability to perform work per instructions and within reasonable time.

• Must have one to two years of previous experience in electrical or mechanical repair

• Mechanical and diagnostic skills

Physical and Weight Lifting Demands

The physical and weight lifting demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.