Supervisor, Travel & Individual Reimbursement

Working Title: Supervisor, Travel & Individual Reimbursement

State Role Title: Financial Services Specialist I

Position Type: Full-time Staff (Classified)

Position Status: Full-Time

FLSA Status: Non-Exempt: Eligible for Overtime

College/Division: Finance

Department: 100432 - Accounts Payable

Pay Rate: Pay Range

Specify Range or Amount: $50,000 - $54,000

Is this a JMU only position? No

Is this a grant-funded position? No

Is this a Conflict of Interest designated position? No

Beginning Review Date: 10/10/2025

About JMU:

At James Madison University (JMU), we're more than just a publicly funded institution - we're a vibrant, welcoming community located on a stunning campus where innovation, collaboration, and personal growth thrive. Our mission is to prepare students for a bright future, and we believe that starts with supporting the people who make it all possible: our employees.

Why Work at JMU?
We offer a comprehensive benefits package designed to support your professional journey and personal wellbeing:
* Generous Leave: Enjoy paid vacation, sick leave, parental leave, community service leave, and 19 paid holidays annually.
* Comprehensive Health Coverage: Access high-quality health insurance options that fit your needs.
* Retirement Options: Plan for your future with retirement benefits through the Virginia Retirement System.
* Employee Well-Being: Our Balanced Dukes program promotes wellness and work-life integration through resources, events, and support.
* Tuition Waiver Program: Advance your education with our tuition waiver program for undergraduate and graduate courses taken at JMU.

At JMU, we believe in Being the Change - and that starts with creating an environment where you can grow, contribute meaningfully, and feel supported every step of the way.

Discover what makes JMU a great place to work: bit.ly/JMUEmployment

General Information:

Analyzes, audits, and reviews all travel expenditures for accuracy, completeness and conformity with prescribed regulations within the Chrome River Travel Management System. Provides supervision to two full-time travel analysts.

Duties and Responsibilities:

Analyzes, audits, and reviews all travel expenditures for accuracy following prescribed guidelines. Provides monthly training to assist employees on both travel policies and procedures and the Chrome River Travel Management System. Supervises two full-time travel analysts. Serves as Program Administrator for the Bank of America Travel Card. Maintains a thorough knowledge of the Chrome River Travel Management System's functionality and how users are set up. Keeps up-to-date procedural documentation. Maintains an awareness of the integration between Chrome River and Peoplesoft A/P and how those expenditures pass on to payment. Ensures accurate and timely reimbursements for travel and travel related invoices. Provides professional communication and assistance to both internal and external partners. Maintains a good understanding of travel policies and procedures to ensure accurate assistance and training is provided to our campus partners.

Qualifications:

Competitive candidates are required to possess the following qualifications:
* Proven leadership and interpersonal skills with the ability to supervise, train, and support our partners
* General knowledge of basic auditing principles
* Evidence of strong organizational and time management skills
* Evidence of professional demeanor, confidentiality and customer service skills
* Strong attention to detail and ability to work with a high degree of accuracy
* Demonstrated proficiency in managing and coordinating office processes with Microsoft Office

Additional Considerations:
* Supervisory experience
* Experience with Chrome River Travel Management System or comparable software
* Experience with financial and travel-related documents
* Experience with Purchasing Cards; particularly managing them
* Demonstrated experience working with accounts payable
* Demonstrated experience working within strict policies, procedures and regulations
* Experience working in an ERP System

Conditions of Employment:

Employment is contingent upon the successful completion of a criminal background check.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

EEO Statement:

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.

We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6991.

Reasonable Accommodation:

If you are an individual with a disability and need assistance searching or applying for jobs please contact us at (540) 568-3597 or jobs@jmu.edu. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.