Loan Support Specialist II

Want to work for a company that cares about its community and its employees? We believe in making the place we live and work better every day. We strive to succeed in business while also being valuable and compassionate neighbors. Come find your passion with us! Mountain West Bank. Today. Tomorrow. Together.

At Mountain West Bank we're more than a job, we take pride in our culture and our employees. Our company has been in the Forbes Top 20 List for the past nine years and we continue grow and succeed. Mountain West Bank is in search of a detail oriented, thorough Commercial Loan Servicing Clerk II to join our amazing Loan Servicing team at our corporate office in beautiful Coeur d'Alene, ID! The Commercial Loan Servicing Clerk will perform routine duties related to booking, assembling, scanning, and verifying the accuracy of commercial loan documentation; prepare commercial loan documents, service and verify the servicing of booked loans. The person in this position must be client focused and hold confidentiality in the highest regard as well as having a technical acumen and must communicate proficiently. Regular and predictable attendance is an essential function of this job.

We offer excellent benefits including Medical, Dental, Vision, 401(k) , Profit Sharing, Employee Assistance programs and generous paid time off plans, just to name a few! This is a full time, 40 hour a week position. $18.50 minimum, rate of pay depends on experience.

Apply to join our team today!

ESSENTIAL JOB FUNCTIONS:

• Prepare Commercial loan documentation and change in terms with accuracy and within the department turn time standards of receipt of a completed loan request.
• Book all types of Commercial loans and change in terms within 24 hours of receipt with accuracy.
• Perform loan maintenance and complete research requests for Commercial loans.
• Perform routine loan maintenance duties such as:
• * Process payments
• * Setup and change AFT's
• * Waive late fees
• * Correct and reverse loan payments
• Process Commercial loan payoffs.
• Process and document release of collateral as approved.
• Work assigned pending and filing weekly, following up on all required items.
• Conduct review of Commercial loan files. Assemble files and notate, follow-up, and track exceptions. Sign off and complete files.
• Research unposted and WIP / GL items - making necessary corrections to loans.
• Perform check backs on all Commercial loans booked - track errors and follow up on corrections.
• Complete necessary tasks for HMDA LAR & CRA reporting.
• Cross-train others.
• Provide prompt, knowledgeable and friendly customer service to internal and external customers
• Participates in community service activities
• Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control

REQUIRED QUALIFICATIONS:

• An Open mind, ability, and willingness to learn.
• High school diploma or equivalent.
• 2 or more years of experience in lending policies, procedures, and documentation.
• Knowledge of banking policies and procedures.
• Ability to multi-task and handle complex tasks efficiently.
• Strong organizational skills and attention to detail.
• Ability to work in within strict timeframes and meet deadlines
• Excellent customer service skills
• Good knowledge of basic office equipment
• Working knowledge of Word and Excel
• An understanding or ability to learn of required documentation and signature requirements for various entities.
• An understanding or ability to learn of title reports and proper vesting to ensure lien position.

PREFERRED SKILLS:

• Jack Henry systems knowledge

WORK ENVIRONMENT: Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is often required to: sit; use hands in repetitive motions to finger, grasp, handle or feel; and talk or hear. The employee is occasionally required to: stand; walk; and lift or reach with hands and arms.

Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Must be capable of climbing / descending stairs in an emergency situation.

Specific lifting abilities required by this job include: Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Specific vision abilities required by this job include: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes.

COMPENSATION & BENEFITS: Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position. We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance. Coverage is available to employees and their eligible dependents in accordance with our written plan documents. You may also be eligible for a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a retirement savings plan, including 401(k) and Profit-Sharing plans, short and long-term disability benefits, education and training benefits, and discounts on banking products and services. We also offer a generous Paid Time Off (PTO) plan and paid holidays. PTO accruals begin at .0745 per hour worked for our part time employees up to a maximum accrual of 240 hours per year for certain Full-Time employees. PTO accruals are dependent on position, status (Full time or Part time), and years of experience in accordance with our PTO policy. Most Full-Time employees are also offered 6 paid holidays and Part Time employees are offered pro-rated paid holidays. In addition, employees in Utah and Nevada may be eligible for pay for certain state recognized holidays. Visit our website for more details. Check it out!

We are an Equal Opportunity Employer and qualified applicants, or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state, or local laws.

Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

No Recruiters or unsolicited agency referrals please.