Sr. Operations Manager
 AIT Worldwide Logistics, INC. | |||||
parental leave, sick time, tuition reimbursement, 401(k)
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 United States, Illinois, Itasca | |||||
| 2 Pierce Place (Show on map) | |||||
 Oct 03, 2025 | |||||
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Sr. Operations Manager
Introduction Join us at AIT, where we believe every day presents an opportunity to make a global impact! We're problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction. Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT. Find out what our people deliver. means when you come move the world with us! Hear directly from our teammates at AIT Worldwide Logistics and make us the next stop on your career journey. Overview The Sr. Domestic Operations Manager oversees operations within a designated region. This position will work closely with the Regional Director of Operations to develop and execute strategies that drive growth, profitability, and operational excellence. This role demands strong leadership, strategic thinking, and a focus on continuous improvement across domestic operations, ensuring customer satisfaction, compliance, and budget performance. Responsibilities
Strategic Leadership & Operational Management:
* Collaborate with the Regional Director of Operations to set regional and local goals aligned with the overall business plan. * Develop and execute policies, procedures, and programs to meet organizational needs and ensure compliance with company policies, regulatory laws, and guidelines. * Act in a support function for the fiscal performance of operations, focusing on profitability and growth goals. * Support review of regional P&L performance and establish short-term focus area to address shortfalls. * Drive continuous improvement initiatives within key service areas to ensure operational excellence and service profit growth. Qualifications Education * High School Diploma (Required) * Bachelor's Degree (Preferred) Experience * 7+ years logistics/operations management (Required) and * 3+ years in a senior leadership role. (Required) Knowledge, Skills, and Abilities * Knowledge of freight forwarding operations and industry best practices. High * Proven experience managing P&L and performance management High * Expertise in operational systems, particularly Cargowise, and process improvement methodologies. Medium * Leadership and team-building skills, with the ability to manage and motivate a diverse team. High * Communication and interpersonal skills, with the ability to collaborate effectively across departments. High * Ability to work in a fast-paced environment while maintaining a focus on operational efficiency and service quality. High What AIT Can Offer You In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position). Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement. In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 1 floating holiday, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually. About AIT Worldwide AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine. Backed by scalable, user-friendly technology, AIT's flexible business model customizes door-to-door deliveries via sea, air, ground and rail-on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT's full-service options also include customs clearance, warehouse management and white glove services. AIT Worldwide Logistics is an Equal Opportunity Employer - M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at 630-766-8300 ext 5218. | |||||