CRM Associate, Marketing Operations

At Stout, we're dedicated to exceeding expectations in all we do - we call it Relentless Excellence . Both our client service and culture are second to none, stemming from our firmwide embrace of our core values: Positive and Team-Oriented, Accountable, Committed, Relationship-Focused, Super-Responsive, and being Great communicators. Sound like a place you can grow and succeed? Read on to learn more about an exciting opportunity to join our team.

Impact You'll Make
As a CRM Associate, you'll help drive Stout's commitment to best-in-class sales execution by supporting CRM adoption, data quality, and user experience in HubSpot. Your contributions will improve efficiency, enhance reporting, and empower Sales and Marketing teams to use CRM tools effectively-directly impacting business growth and scalability.

What You'll Do

• Perform day-to-day CRM administration, including user management, permissions, and data governance.

• Maintain CRM data quality through audits, deduplication, and process improvements.

• Support new HubSpot functionality, integrations, and automations that improve efficiency and scalability.

• Create and maintain training resources, process guides, and documentation for Sales and Marketing teams.

• Assist with onboarding and gradually lead CRM training sessions to boost adoption and usage.

• Partner with cross-functional teams to design dashboards and reporting that enable data-driven strategies.

• Monitor CRM usage, troubleshoot issues, and identify opportunities for optimization.

• Assist with data integration across internal enterprise systems and warehouses.

What You Bring

• Bachelor's degree in Marketing, Business, IT, or equivalent experience.

• 2+ years of hands-on CRM experience (HubSpot strongly preferred).

• Basic understanding of CRM data management and governance.

• Strong attention to detail and accuracy in managing data.

• Proficiency in Microsoft Excel for reporting and analysis.

• Effective communication skills for documentation, training, and collaboration.

• Ability to learn new tools quickly, troubleshoot, and escalate issues appropriately.

• Eagerness to adapt and continuously improve CRM knowledge, with curiosity about AI use cases to enhance efficiency.

Preferred Qualifications:

• Experience with HubSpot CRM, Operations Hub, workflows, and sequences (plus relevant certifications).

• Background in B2B marketing or sales operations.

• Familiarity with CRM integrations (ZoomInfo, RingLead, or similar).

• Exposure to marketing automation, campaign tracking, or lead nurturing.

• Experience designing dashboards and reports in HubSpot.

• Knowledge of data governance best practices and clean-up projects.

How You'll Thrive
You'll gain the opportunity to deepen your HubSpot expertise and grow into a key CRM administrator within Stout's Marketing Operations team. Through exposure to cross-functional projects, system innovation, and training leadership, you'll build a strong foundation in CRM operations while making a meaningful impact on how our Sales and Marketing teams work. With mentorship, hands-on learning, and room to innovate, you'll thrive as a valued contributor in a collaborative and growth-focused environment.

Why Stout?
At Stout, we offer a comprehensive Total Rewards program with competitive compensation, benefits, and wellness options tailored to support employees at every stage of life.

We foster a culture of inclusion and respect, embracing diverse perspectives and experiences to drive innovation and success. Our leadership is committed to inclusion and belonging across the organization and in the communities we serve.

We invest in professional growth through ongoing training, mentorship, employee resource groups, and clear performance feedback, ensuring our employees are supported in achieving their career goals.

Stout provides flexible work schedules and a discretionary time off policy to promote work-life balance and help employees lead fulfilling lives.

Learn more about our benefits and commitment to your success.

https://www.stout.com/en/careers/benefits

The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job.

Stout is an Equal Employment Opportunity.All qualified applicants will receive consideration for employment on the basis of valid job requirements, qualifications and merit without regard to race, color, religion, sex, national origin, disability, age, protected veteran status or any other characteristic protected by applicable local, state or federal law.

Interested in joining a rapidly growing group of bright, ambitious professionals in a work environment that values culture, inclusion, and personal growth? Stout might just be the right place for you.