Quality Assurance Manager

Job Description

Are you ready to unleash your full potential? We're looking for people who are passionate about payments to chart Worldpay's path to being the largest and most-loved payments company in the world.

About the team

Worldpay, LLC seeks Quality Assurance Manager in Cincinnati, OH to establish and implement quality assurance and compliance processes for our Payment processing platforms.

What you will be doing

The Quality Assurance Manager will lead team of QA Engineers across multiple time zones, collaborate with cross functional teams to ensure that quality is integrated into every stage of the software development cycle. Additionally, the role will:

• Develop and implement test strategies by consulting development and product teams to meet the required quality and reliability standards to publish and implement quality assurance plans in a rapid Agile development environment.
• Work closely with IT leaders to develop/implement overall quality maturity roadmap and plan for each functional area.
• Establish internal QA standards, policies and procedures.
• Develop and maintain testing infrastructure including testing environments, test data and test tools.
• Develop and implement test strategies, lead functional, Integration, Automation and User Acceptance testing, working with end-to-end systems.
• Monitor, evaluate, manage and execute audit processes to ensure regulatory and PCI compliance.
• Analyze test results and identify areas for improvement, including defect performance issues, dependencies and usability issues.
• Coordinate and facilitate quality assurance activities across projects with product managers and scrum masters.
• Provide guidance and subject matter expertise to IT teams on quality assurance methodologies and processes to educate teams on their responsibilities and hold them accountable for ontime and quality deliverables.
• Interact with product managers and/or users to define system requirements and/or necessary modifications.
• Participate in software design review meetings and analyze user needs to determine technical requirements.
• May be responsible for developing or executing project plans, roadmaps, budgets and schedules.
• May deliver informational and decision-seeking presentations to technical and business leaders.

Requirements

Bachelor's degree in Computer Science, Computer Engineering, Information Systems, or related field and ten (10) years of progressively responsible experience in the job offered or a related occupation:

• implementing API and gateway automation for payment processing applications and gateways;
• working with API testing tools, including Postman, SOAPUI, or RestAssured;
• utilizing SQL data bases;
• utilizing automation frameworks design and development;
• working with physical point of sale devices to complete upgrades and maintenance;
• working with SLDC and Agile Methodologies;
• utilizing test strategies and tools; performing diagnostics for both internal and external issues;
• utilizing security protocols and best practices to ensure clean and reliable deliverable.

Five (5) years of experience must include:

• working in Payment Industry and utilizing payment processing systems including credit card processing.

Three (3) years of experience must include:

• working with regulatory Compliance Knowledge;
• working with financial services regulations including PCI-DSS, ISO 8583 and card brand compliance.

In the alternative, the employer will accept a Master's degree in the above listed fields and eight (8) years of experience in the above listed skills. EMV certification L2 and L3 required. Telecommuting and/or working from home may be permissible pursuant to company policy. When not telecommuting, must report to work site.

What we offer you

• A competitive salary and benefits
• A variety of career development tools, resources and opportunities
• The chance to work on some of the most challenging, relevant issues in the payment industry
• Time to support charities and give back in your community

Privacy Statement

Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice.

EEOC Statement

Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.

If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.

Sourcing Model

Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.