Director, Clinical Operations (RN)

Location:

Department:

Shift:

Standard Weekly Hours:

Summary:

The Director of Clinical Operations (RN) provides strategic and operational leadership for assigned clinical programs and services. This role oversees non-physician clinical staff across outpatient pediatric care locations, ensuring consistent delivery of high-quality, safe, efficient, and compliant patient care. This role defines and directs system wide standards for clinical practice, quality outcomes, regulatory compliance, staff orientation, continuing education, and competency management. The position leads clinical operations across multiple locations, monitors performance outcomes, manages float and contingent staff and evaluates external vendor service to ensure cost-effective, timely, and high quality support. Working collaboratively with physician leaders, administrators, and operational directors, this role ensures clinical excellence, efficient processes, and a consistent patient and provider experience across the locations.

Education and Experience

• Bachelor's of Science in Nursing (BSN) from an accredited college or university is required.

• 5 years of clinical experience in physician practice/ambulatory setting required.

• 5 years in healthcare operations management and leadership required.

Knowledge Skills & Abilities

• Demonstrated proficiency and ability to use Microsoft Applications (e.g., Word, Excel, and Power Point and Outlook).

• Demonstrated proficiency and ability to use clinical practice software.

Licensure, Registration, and/or Certification

• Current Registered Nurse (RN) license in the state of TX required.

• Current CPR certification required.

About Cook Children's:

Our not-for-profit organization is comprised of a flagship medical center in Fort Worth, Texas, a new medical center in Prosper, Texas, a physician network, home health company, surgery centers, health plan, health services, and health foundation. With more than 60 primary, specialty and urgent care locations throughout Texas, families can access our top-ranked specialty programs and network of services to meet the unique needs of their child. Cook Children's is honored to continually receive recognition for our outstanding efforts and outcomes in pediatric health care.

At Cook Children's, we're more than a health care system-we're your friends, neighbors and even family members. And we're parents too, so we can see the world through your eyes. We see what you're going through-and how we can help you and your child get the best care and support possible.

Cook Children's is an equal opportunity employer. As such, Cook Children's offers equal employment opportunities without regard to race, color, religion, sex, age, national origin, physical or mental disability, pregnancy, protected veteran status, genetic information, or any other protected class in accordance with applicable federal laws. These opportunities include terms, conditions and privileges of employment, including but not limited to hiring, job placement, training, compensation, discipline, advancement and termination.