New

Manager Revenue Cycle

Cone Health

United States, North Carolina, Greensboro

Oct 01, 2025

The Manager Revenue Cycle is responsible for the analysis and assessment of diverse data relating to the Revenue Cycle. This includes interpreting government regulations and effecting process changes throughout the system to ensure compliance with these regulations as well as contractual obligations with all third party payors. This position is accountable for the oversight of operations of the department which would include payment variances and credit balances.

Directs, organizes and plans day-to-day operations of the Revenue Cycle department to ensure maximum reimbursement, productivity and efficiency.
Supervises Revenue Cycle daily workflow to ensure accuracy of work.
Performs continuous quality monitoring of compliance with all regulatory requirements which may include compliance reports, denial reports, underpayment reports, credit balances (ensuring all self-pay refunds are completed within acceptable timeframes), vendor reconciliations and data requests.
Schedules regular meetings with major payer groups to ensure we have appropriate communication to resolve backlogs of outstanding issues and account resolution.
Ensures that difficult accounts and/or customer situations are resolved by analytically applying health system policies and procedures.
Performs other duties as assigned.

EDUCATION:

Required: Bachelors Degree (will accept certification in lieu of degree)
Cert Required in lieu of degree: Certified Revenue Cycle Representative (CRCR) with 10 years experience

EXPERIENCE:

Required: 5 years of healthcare revenue cycle experience

LICENSURE/CERTIFICATION/REGISTRY/LISTING:

Equal Opportunity Employer At Cone Health, we strive to create a welcoming atmosphere that celebrates a diverse and unique workforce. We believe in offering equal opportunities for employment to all applicants and employees, regardless of their race, religion, age, sex, sexual orientation, gender identity, veteran's status, ethnicity, national origin, disability, color, or any other characteristic protected by law. Our hiring and employment choices are based on each individual's qualifications, skills and performance. We believe that by embracing the diversity of our team, we can better serve our patients, communities and each other.