Benefits Consultant Employee Advocate

Contract opportunity - 6 months - REMOTE

Duties and Responsibilities (in the order of priority):
* Benefits analyst that can take on coordination of Benefits service requests tickets, supporting Annual enrollment
* Developing documentation on processes and procedures
* Building out the knowledgebase in ServiceNow
* Answering Benefits inquiries and/or routing them to the appropriate SME to answer
* Coordinate knowledge sharing to support succession planning and to meet future growth needs.
* Ensure that the Global H&W knowledge base is up to date and expired data is archived appropriately.
* Audit and analyze trends, utilization patterns that will provide insight to support data driven decisions and to show ROI

Bachelor's Degree in Human Resources, Business or related field or equivalent experience
* Minimum four (4) years related work experience showing progressively more complex responsibilities in a substantive and relevant professional HR benefits position; additional education in fields specifically related to the experience requirements listed above may offset qualifying experience
* Must be highly proficient in Microsoft Office Suite
* Excellent written and verbal communication skills, with ability to build rapport over the phone
* Ability to provide exceptional customer service through active listening, patience, and respond with resolutions or actionable next steps
* Possess a high level of personal integrity with an emphasis on confidentiality and discretion in compliance with HIPAA
* Independently manage, prioritize, and complete projects that have competing priorities in a fast paced-high volume environment meeting required deadlines
* Ensure timely resolution of pending issues through effective follow-up and escalation
* Develop and upload knowledge management articles to ServiceNow
* Answer Annual enrollment questions and be a resource for employees

Preferred Knowledge, Skills, And Abilities

* Previous experience administering the Benefits, Auditing benefits and triaging benefits inquiries with vendors, the TPA and employees
* Served as the primary point of contact for employee and retiree inquiries regarding Health and Welfare benefits
* Previous experience with processing benefits accurately and in compliance communicating retirement benefit information
* Experience using SuccessFactors ADP, SAP, AlightWorkLife or equivalent HRIS for benefits administration

Additional Information

* This position is not eligible for visa sponsorship

Education and Qualifications / Skills and Competencies:
Education Level (Degree, Area of Study) - Minimum Requirement: Bachelor's degree or equivalent professional work experience.
Years of Experience (if applicable): * 4 years of experience in a benefits analyst role supporting a multi-state, large scale organization
Experience with HRIS and benefits administration platforms (e.g., ADP, SuccessFactors, ServiceNow, UKG, etc.)
Strong knowledge of employee benefits laws and compliance requirements.
HR Analytics and auditing experience preferred.
* Knowledge & Skills:
Strong interpersonal skills with the ability to work cross-functionally and with externa vendors.
Strong written and verbal communication skills.
Proficient in Excel and HRIS platforms ( UKG, SAP, SuccessFactors, ServiceNow)

Professional Certifications:
Skills and Competencies: Familiarity with HR communications, ability to develop documentation that can be used by team members, employees and managers, strong customer service skills. * Solid understanding of employee benefits laws and compliance requirements. Strong analytical skills with attention to detail. Proficiency in Excel and data analysis tools. Excellent interpersonal and communication skills.
Ability to manage multiple tasks and deadlines effectively. Curious and driven.

The base salary range for this position, which is dependent upon experience, qualifications and skills, is estimated to be $25 to $25 per hour.

Our Safety Pledge to You:

If you are as committed to your success as we are committed to your safety, then this is the position for you! For us, our guiding principle has always been and will continue to be the safety of our people. It's that simple!

Why WECTEC Staffing Services?

Through the ever changing and rapidly evolving contract labor market we continue to employ experienced, highly motivated, and qualified employees with proven track records to meet our clients' needs. We have expanded our scope of services outside of the nuclear industry to include international contracts in more than five countries. Our dedicated employees' range in expertise from highly specialized technical niche positions to corporate function positions and we want YOU to be a part of our impressive talent network!

Additionally, WECTEC Staffing Services offers competitive pay as well as benefits to qualifying positions. To learn more about us visit www.wectecstaffing.com

Equal Opportunity Employer including Veterans and Individuals with Disabilities