Software Engineer

DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efcient, and cost-effective solutions that drive measurable results. Learn more at www.dminc.com

DMI, LLC is seeking a Software Engineer to join us. Design, build, and support small applications, integrations, and automations that keep government IT services running smoothly. Partner with service desk, systems, and security teams to improve reliability, reduce toil, and ship user-friendly tools. Write clear documentation and deliver work that meets quality and accessibility standards.

Duties and Responsibilities:

Build and maintain lightweight apps, scripts, dashboards, and integrations (ticketing, reporting, workflow automation).
• Improve existing internal tools: fix defects, add features, and harden for scale and resilience.
• Participate in incident/problem/change work: diagnose issues, create hotfixes, write KB articles, and contribute to root-cause reviews.
• Support web services and common platforms (e.g., content delivery, streaming, asset management, scheduling, Windows/Linux web services).
• Plan and execute small releases with change records, rollback plans, and post-implementation notes.
• Write and maintain technical docs (runbooks, SOPs, API notes) and keep them current.
• Ensure accessibility (e.g., Section 508) for any software or web deliverables.
• Coordinate with operations and security for events, maintenance windows, and contingency activities as needed.

Required Qualifications

• Proficiency in one or more: C#, .NET, PowerShell, Python, or JavaScript/TypeScript.
• Experience with REST APIs, web services, and data exchange (JSON, XML); comfortable with auth patterns (OAuth/OpenID).
• Solid grasp of CI/CD, source control, and code reviews (GitHub/GitLab/Azure DevOps).
• Familiarity with IT operations practices (incidents, problems, changes) and writing KB articles.
• Working knowledge of Windows and/or Linux server fundamentals; experience with IIS or Nginx a plus.
• Comfortable with SQL or a modern datastore; able to write simple queries and optimize for common use cases.
• Clear, concise documentation and the habit of leaving systems easier to operate than you found them.

Nice to Have

• Experience with ServiceNow or another ITSM platform (flows, APIs, catalog, reporting).
• Telephony/ACD or messaging integrations (Teams/Slack, call events, warm-transfer workflows).
• Front-end skills for internal tools (React, basic HTML/CSS).
• Packaging and deployment experience (MSI, winget, Docker, or similar).

Education and Years of Experience:

• A Bachelor's Degree in a relevant field (such as computer science, information technology, or business administration) is often required.
• 2 - 4+ years of experience

Min Citizenship Status Required: Must be a U.S. Citizen

Physical Requirements: Not required for this position.

Location: Washington, DC (Remote with On-site occasionally)

DMI is a diverse, prosperous, and rewarding place to work. Being part of the DMI family means we care about your well-being. As such, we offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with a number of our award-winning, Fortune 1000 clients. The following categories make up your DMI well-being:

• Convenience/Concierge - Virtual visits through health insurance, pet insurance, commuter benefits, discount tickets for movies, travel, and many other items to provide convenience.
• Development - Annual performance management, continuing education, tuition assistance, internal job opportunities along with career enrichment and advancement to help each employee with their professional and personal development.
• Financial - Generous 401k matches both pre-tax and post-tax (ROTH) contributions along with financial wellness education, EAP, Life Insurance, and Disability to help provide financial stability for each DMI employee.
• Recognition - Great achievements do not go unnoticed by DMI through the Annual Awards ceremony, service anniversaries, peer-to-peer acknowledgment, and employee referral bonuses.
• Wellness - Healthcare benefits, Wellness programs, Flu Shots, Biometric screenings, and several other wellness options.

Employees are valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company.

***************** No Agencies Please *****************

Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.