Room Attendant- Luxury Hotel

New Haven Hotel

Located in downtown New Haven and just steps away from the prestigious Yale University, the Omni New Haven @ Yale University surrounds you with luxurious comfort and unparalleled service. The Omni Hotel stands out within New Haven's skyline. Enjoy breathtaking views from our guest rooms or John Davenports Restaurant located in the 19th floor overlooking the Yale Campus.

Come join our award winning team at the only 4-diamond hotel in New Haven where you'll experience a rewarding and fostering work environment!

The Guest Room Attendants ensure a home away from home experience in guest room accommodations. While coompleting all assignments in accordance with Omni Hotels Standards.

Complete an average of 16 credits / assigned guest rooms daily.
1. Keep assigned carts and closets well organized.
2. Comply with safety training protocols to include, Active Shooter, Blood Borne Pathogen contact and disposal, OSHA, & Human Traficking .
3. Document time in and out of each room.
4. Ensure timely status updates to each assigned room.
5. Clean rooms to Omni standard ensuring each room is complete and ready for a guest to occupy.
6. Assist as needed in other Housekeeping functions as requested by supervisor.
7. Reports all discrepancies in room status to supervisor or Dispatcher.
8. Maintain secured entries to guest rooms and elevator landings.
9. Follow Lost and Found Procedures. Report all items left behind by guests to Housekeeping leaders. Leave these items in the room for pickup by a leader. Never remove an item that is left behind in a guest room unless told to do so by management. Ensure all other Lost and Found procedures are followed.

QUALIFICATIONS, EDUCATION and/or EXPERIENCE

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Previous hotel Guest Room Attendant experience. Nursing facility or hospital Housekeeping experience may be considered
• Able to complete Housekeeping requirements for upto 16 rooms on an assigned shift
• Ability to stand an entire shift
• Ability to lift, push & / or pull 50LBS
• Ability to follow all emergency & safety protocols
• Ability to communicate with guests in English.
• Bilingual English and Spanish preferred.