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Academic Advisor I - College of Aviation

Embry-Riddle Aeronautical University
paid holidays, retirement plan
United States, Florida, Daytona Beach
Sep 30, 2025
Job Description Embry-Riddle: A Global Leader in Aviation and Aerospace With vibrant campuses in Daytona Beach, FL and Prescott, AZ, plus a Worldwide network across approximately 120 locations, Embry-Riddle stands as the world's largest aviation and aerospace university. For over 95 years, we've been pioneering education in STEM fields, serving over 11,600 residential students and 19,200 globally in the 2023-24 academic year with cutting-edge programs in Applied Science, Aviation, Business, Technology, Engineering, Safety, Security, and Space. The Opportunity Counsel students with academic advisement concerning degree curriculums, academic regulations, procedures, policies, interpretation of the Official Advising Report, program changes, transfer credit, advanced standing, and graduation requirements. Academic Advisors are responsible for monitoring student progress from the time of admission throughout graduation and during specific academic terms to provide guidance and assistance to students if they are having any issues. Develops personalized degree plans to counsel and assist students with registration and to ensure student persistence. Serves as the liaison between the student and the Financial Aid Office, Military and Veteran Affairs, the Bookstore, Student Financial Services, the Registrar, and numerous other departments. Academic Advisors are expected to promote institutional aid initiatives and scholarships available to eligible students. Responsible for proactively communicating to students via phone, email, text/chat, and virtual meetings. Advisors will promote student/advisor appointments and student engagement at every opportunity. The position requires independent judgment and decision making and the utilization of resources in the assessment and resolution of student issues. Collects research and data on student trends pertaining to retention and academic success. Conducts detailed analyses of student academic records. Assists with coverage of student files when needed due to extended advisor personal leave. Advisors are expected to communicate with students proactively via phone, email, text/chat, and virtual meetings to promote student retention and maintain a high level of customer service. Please note that the position is based inDaytona Beach, FLand will bein-person. Perks Await You at Embry-Riddle! Health Benefits: Experience comprehensive medical, dental, and vision coverage, along with wellness programs that include preventive care and fitness memberships. Our flexible spending and health savings accounts simplify managing healthcare costs. Join a workplace that prioritizes your health-because your journey to wellness should be rewarding! Buckle up for a healthier, happier you! Tuition Coverage:Get 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent children up to age 26. Retirement Contributions:ERAU contributes an annual 6% gift of your base salary to your retirement plan and offers a 4% matching contribution, with no vesting period. Generous Time Off:Relax with 18 days of personal leave in your first year. Enjoy 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year's Day. Qualifications Required Education and Qualifications: Bachelor's degree. Area of study: Education, academic advising/counseling, or related field. Required skills, knowledge, abilities: Analytical skills with an in-depth knowledge of student information systems and technical expertise with Microsoft operating systems including Excel, PowerPoint, Word, Outlook/email, and Internet end-user applications. Excellent verbal and written communication skills with the ability to communicate with all levels of staff, students, and faculty. Provide excellent customer service to students, co-workers, staff, faculty, and other constituents. Maintain cooperative working relationships with supervisor/manager, and other staff members at all times. Good organizational skills. Comfortability with proactive and frequent contact with students and other stakeholders via phone, email, text/chat, and virtual meetings. Ability to recognize and deal with priorities; recognize and perform duties not directly assigned; assist others as needed. Ability to learn new things and keep up with the pace of changing technology. Ability to investigate, problem solve, and take corrective action. Maintain a positive and professional image. Tactfully handle difficult situations and maintain composure under pressure. Seek guidance and direction as necessary for performance Ability to use good judgment and make informed decisions. Application process/requirements To submit your application for this opportunity, please visit the Embry-Riddle Career Site and search for requisition number R310433. Please attach all relevant materials to your application when you apply online. Complete submissions include: Cover letter Full Resume Contact information for at least three professional references (please note that references may be contacted as part of the interview/screening process) Current Embry-Riddle employees:Please apply directly through the ERAU Employee Hub Central application within Workday. Embry-Riddle is committed to fostering a workplace where all individuals are valued and respected. We strive to ensure that all faculty, staff, and students are treated fairly and provided equal opportunities for employment, advancement, compensation, training, and other benefits of employment. Embry-Riddle makes employment decisions - including hiring, promotions, compensation, and other terms of employment - based on individual merit, qualifications, and abilities. Embry Riddle is strongly opposed to discrimination and harassment, and such behavior is prohibited by university policy. Embry Riddle does not discriminate on the basis of race, color, national origin, sex, disability, veteran status, predisposing genetic characteristics, age, religion, or pregnancy status, or any other status protected by federal, state, or local law, in its employment, educational programs, admissions policies, financial aid, or other school-administered programs or activities. For further information, please visit our website.